Ratings based on 707 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 23 Nov 2024
It's reasonably clean and convenient. The staff is friend helpful. There was a tic tac toe game in the lobby my nephew loved... It's not quiet, but sometimes that's the price you pay for convenience.
Comment from Hotel Management
23 Nov 2024 by Front Desk , Hotel Management
Dear Courtney, Thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay with us. We look forward to the possibility of future visits. If you have any other questions or concerns, please feel free to contact us directly. Kind regards, Best Western Lake Conroe Inn
by A verified traveler
Posted 7 Nov 2024
Great location and they offer free breakfast and parking
Comment from Hotel Management
7 Nov 2024 by General Manager, Hotel Management
Dear Melissa,Thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay with us. We look forward to the possibility of future visits. If you have any other questions or concerns, please feel free to contact us directly. Kind regards, Best Western Lake Conroe Inn
by A verified traveler
Posted 2 Nov 2024
Need to check rooms for age wear
Comment from Hotel Management
7 Nov 2024 by General Manager, Hotel Management
Dear Naomi, Thank you for taking the time to leave a review. We look forward to the possibility of future visits. If you have any other questions or concerns, please feel free to contact us directly. Kind regards, Best Western Lake Conroe Inn
by A verified traveler from Claremore
Posted 13 Oct 2024
Outside and lobby is fine. Requested to change rooms because of a large dog barking soon as I checked in next to 116. Not sure room 122 has not been used in a long time or is a back flow but dead roach, bathtub was not cleaned and outlet is falling out. Management is aware of the outlet issues. Overpriced for the condition. It is an older hotel, I think I am going to stay away from hotels that enter from the outside. Possibly why the roach entered the room. Also a field vacant in the back that was over grown maybe that is the problem. I usually don’t write a bad review and I’m not a picky person per se.
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
We truly apologize that you had a less than perfect stay with us. Sincerely, Best Western Lake Conroe Management
by A verified traveler from Dallas
Posted 11 Oct 2024
Parking access to room location was far away.
Nice place. I’d stay again
Comment from Hotel Management
11 Oct 2024 by Manager, Hotel Management
Dear Richard,Thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay with us. We look forward to the possibility of future visits. If you have any other questions or concerns, please feel free to contact us directly. Kind regards, Best Western Lake Conroe Inn
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Manager, Hotel Management
Dear Conrado,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 9365883030.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Ajay AhirGeneral ManagerBest Western Lake Conroe Inn
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Manager, Hotel Management
We truly apologize that you had a less than perfect stay with us. Sincerely, Best Western Lake Conroe Management
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Manager, Hotel Management
Thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay with us. We look forward to the possibility of future visits. If you have any other questions or concerns, please feel free to contact us directly. Kind regards, Best Western Lake Conroe Inn
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Manager, Hotel Management
Thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay with us. We look forward to the possibility of future visits. If you have any other questions or concerns, please feel free to contact us directly. Kind regards, Best Western Lake Conroe Inn
