Ratings based on 228 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santiago, CL
Posted 17 Mar 2020
Nice place, safe. Friendly staff, with some changes after left Best Western
by A verified traveler
Posted 11 Jan 2020
Comment from Hotel Management
17 Jan 2020 by G. Tilve (Dpto. de Recepcion), Hotel Management
Thank you, very much for your comments.
Muchas gracias por sus comentarios.
Muito Obrigado pelos comentarios feitos sobre sua estada.
by A verified traveler from Toronto
Posted 3 Nov 2019
Great location, nice neighborhood, clean room, fair rate.
by A verified traveler from Caracas
Posted 12 Oct 2019
Excellent location and nice people attending guests! Beautifully decorated, almost a home !
by A verified traveler
Posted 4 Sep 2019 on Hotels
by A verified traveler
Posted 5 May 2019
We had paid for a Superior Room with king size bed; the first room we were given was miniscule - I'm sure it wasn't superior category. We were then moved to another room which was bigger; however, the jacuzzi in the bathroom a) didn't work, and b) flooded the bathroom when emptying.
by A verified traveler
too small of bathrooms and too noisy
Posted 4 Apr 2019 on HotelsThe room we were put in, room 4 next to the breakfast room had too small of a bathroom and was way too noisy in the morning being next to the breakfast room. This small room isn't featured on your website due to it's small size which tells me they want this room hidden. I feel this room should be cheaper than the all other rooms due to size of bathroom and the noise factor.
by A verified traveler
Posted 4 Feb 2019
by A verified traveler
Posted 3 Jan 2019
Each room is different and furnished with antiques. Didn’t like that it had no pool. Small spa on roof with many stairs to get to. Not handicap accessible.
by A verified traveler
Posted 22 Nov 2018 on Hotels
