Ratings based on 201 Verified Reviews

4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Mar 2023
It was easy to walk to the coast or old town center, or take a bus anywhere else. Staff were very friendly and helpful. The hotel offers a convenient and quick laundry service. The room was comfortable and clean although it was on the smaller side. Breakfast included a variety of food options and was reasonably priced (it was included with some reservations but not mine). Overall I had a great experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2023
2 out of 5
by A verified traveler

Badly aged hotel. Disappointed.

Posted 16 Feb 2023 on Hotels
We thought it was a 4 star hotel, but in reality, it's like a 2.5 star property. First of all, all the facilities are outdated, with only one elevator working when we stayed. The walls are full of cracks, and they don't even provide a single complimentary water bottles to a customer, which I've never seen in my life in a "4 star" hotel. Being inside this aged hotel is quite depressing as well. The only good thing about this hotel was the centric location, but that's it, quite disppotining experience.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2022
3 out of 5
by A verified traveler

Great location , horrible staff

Posted 24 Dec 2021 on Hotels
The location is great , the value is excellent, rates are probably very low because of the pandemic , all the staff aside from housekeeping, could use a class on “ hospitality business 101 “ there were times I thought I was invisible , they either ignore you , or they are just rude …. Room was ok and for this price I don’t complaint the only problem the bathroom sink didn’t have a p trap and every night had to plug the sink , to avoid sleep with sewer odor …come on a simple cheap fix ….
5 out of 5
by A verified traveler

Posted 7 Nov 2021
Good
Comment from Hotel Management
9 Nov 2021 by Recepción, Hotel Management
Gracias por alojarse con nosotros. Esperamos su regreso.
3 out of 5
by A verified traveler from Elmhurst, NY

Posted 23 Feb 2020
Property looks well kept and clean. However, the room could have a more detailed maintenance.
5 out of 5
by A verified traveler

Posted 20 Feb 2020
I like the hallway, main entrance. Large entrance with big sofa and water come down.
3 out of 5
by A verified traveler

Posted 25 Jun 2019 on Hotels
Comment from Hotel Management
30 Jun 2019 by RESERVAS, Hotel Management
OK
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2019