Ratings based on 387 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Beautiful property inside and outside. Lovely trails for walking. Helpful staff for selecting activities.
Comment from Hotel Management
19 Nov 2024 by Andres, Hotel Management
Thank you Denise for your rating and sharing your experience at our lodge, grounds and highlighting our amazing staff!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Andres, Hotel Management
Thank you Bridgitte for your kind rating!
by A verified traveler
Posted 17 Nov 2024
Fantastic location, great facilities, very pleasant and helpful staff, delicious food, a home away from home
Great place
Highly recommend it.
Kalpana Parthasarathy
Comment from Hotel Management
17 Nov 2024 by Andres, Hotel Management
Thank you Kalpana for your high rating and kind comments about your stay, culinary experience at our El Jardín Restaurant and our amazing staff. We hope you had a great time exploring the cloud forest of Monteverde.
by A verified traveler
Posted 17 Nov 2024
Great location, nestled in the wilderness but at the same time at a walking distance to the town and shops. Excellent and very pleasant staff- top marks! Delicious food, fantastic ambience, and wonderful very helpful reception staff. All the drivers who drove us to the resort, tours and to the airport were very good and courteous. The rooms and facilities were superb.
Thank you to all at Monteverde Lodges and Resorts
Hoping to see you all soon!
Kalpana Parthasarathy
Comment from Hotel Management
17 Nov 2024 by Andres, Hotel Management
Dear Kalpana,Thank you for your kind and thoughtful review! We’re thrilled to hear that you enjoyed the unique location of Monteverde Lodge, blending the tranquility of the wilderness with the convenience of being close to town. It’s wonderful to know that our staff, from reception to the drivers, made your experience so memorable and that you appreciated the food, ambience, and facilities.We are truly grateful for your kind words and can’t wait to welcome you back for another unforgettable stay in the cloud forest. Until then, safe travels and pura vida!
by A verified traveler
Posted 7 Nov 2024
This property is absolutely beautiful and the food is delicious. My only complaint is the walls of the rooms are so thin making it so I could hear every little thing going on around me, which definitely disrupted the peacefulness of the hotel
Comment from Hotel Management
17 Nov 2024 by Andres, Hotel Management
Thank you for sharing your feedback with us! We’re delighted to hear that you found our property beautiful and enjoyed the delicious food at our restaurant. Your kind words mean a lot to us.We sincerely regret that the soundproofing in your room did not meet your expectations and disrupted your experience. Providing a peaceful and relaxing environment is one of our top priorities, and your feedback helps us identify areas for improvement.Thank you for choosing Monteverde Lodge & Gardens!
by A verified traveler
Posted 7 Nov 2024
This hotel is stunning, it is immaculately clean and modern! The food was absolutely incredible, and the staff were lovely especially at breakfast! We did not see any animals from our room, but we did catch a quick glimpse of a toucan at breakfast.
Comment from Hotel Management
7 Nov 2024 by Andres, Hotel Management
Thank you Annie for sharing your experience at our lodge and culinary experience at our El Jardín Restaurant! We hope you enjoyed exploring the cloud forest of Monteverde.
by A verified traveler
Posted 19 Sep 2024
Great hotel. Nice grounds and pool. Walking trails. The food was the best we had in Costa Rica. Staff was helpful and friendly. Pura Vida!
Comment from Hotel Management
20 Sep 2024 by Andres, Hotel Management
Thank you Peter for your rating and sharing your experience of your stay at our lodge and culinary experience at our El Jardin Restaurant. And last but not least, your shoutout to our amazing staff! We hope you enjoyed exploring the cloud forest of Monteverde!
by A verified traveler
Posted 30 Aug 2024
They accommodated our request for first floor since there is no elevator. Room did not have a TV or a dresser. It did have a stream running outside our window which was lovely. Good at the restaurant was exceptional.
Comment from Hotel Management
30 Aug 2024 by Andres, Hotel Management
Thank you Julane so much for your kind review! We’re delighted that you enjoyed the peaceful ambiance of the stream outside your room and that our restaurant exceeded your expectations. We understand that the absence of a TV, we appreciate your understanding as we strive to create a tranquil, nature-focused experience. We’re glad we could accommodate your request for a first-floor room, and we hope to welcome you back for another relaxing stay in the future!
by A verified traveler from Huixquilucan
Posted 19 Aug 2024
It is a nice location with great service, I needed a gym but they do not have one
Comment from Hotel Management
19 Aug 2024 by Andres, Hotel Management
Hello Jose, thank you for your rating and shout out to our location and service by our staff! We appreciate your feedback.
by A verified traveler
Posted 16 Aug 2024
The hotel and staff were amazing! I would recommend this total experience.
Comment from Hotel Management
16 Aug 2024 by Andres, Hotel Management
Thank you Sarah for your high recommendation of our lodge! We hope you had a great time exploring the cloud forest of Monteverde.
