Ratings based on 24 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
3.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
We stayed here just before Christmas 2024 for two nights. What an amazing place! As well, the staff is so friendly, Roy is also very helpful and helped us book all of our activities. His communication over WhatsApp was excellent and prompt!
While on the property you must try their breakfast, it is an add on but worth it. They bring the breakfast right to your room, at the desired time, and put it on your kitchen table.
Place was very clean, beds were comfortable, and the kitchens are well equipment to cook lunch or dinners if you desire.
While on the property you must check out the sunset! There is a viewing structure on the property to view it from.
This was an amazing place, we highly recommend! Beautiful property.
Loved the area, will be back!
by A verified traveler
Posted 18 Dec 2024
This is a family owned, beautiful hotel with superb hospitality! Roy and his family has taken great care of the place and it truly feel special for us. Sunset was great. Roy also gave great recommendations on activities to do and local restaurants to try, everything was a hit, no miss. Their dog Draco is super friendly to welcome you everyday. We wish we could stay for longer~
Comment from Hotel Management
18 Dec 2024 by Roy Arguedas, Hotel Management
Hola Fangliang! Thank you so much for your visit to our cabins and also for taking a time to leave us a review. It was a pleasure to be your hosts in Monteverde. Please remember than you have a home here if some day you return.Best, Roy and family.
by A verified traveler
Posted 3 Dec 2024
The property is a great place for exploring the Monteverde area. The staff is great and helpful. The cabins are a bit dated and not a huge van of having the bathroom on the second floor and beds in your main living area on first floor. The driveway to the cabins is a one-way and can also get very muddy after raining close to the cabins. However, I would still strongly recommend the property because of the helpful staff, the location, and price.
Comment from Hotel Management
3 Dec 2024 by Roy, Hotel Management
Hi Eric. Thank you for visiting us and sharing your comments. Were sorry about the umconfortability you found on our two story cabins and our entrance. As were a small stablishment, is a distribution we explain in our website and channels. About the rain, as an usual thing here in Monteverde, is a general situation, specially in those days we had a tropical storm. We showed you a place where you could park your car with no problem, but the day of your depart you entered your car to the entrance of your cabin and because of that the grass got destroyed, it takes several months to recover. That's the problem we explained at your check-in. Weere also pleased to received you also.Thank you.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
5 Dec 2024 by Roy, Hotel Management
Hi Vitaly! Thank you for leaving a review for us.Best, Roy.
by A verified traveler
Posted 2 Jul 2024
It’s a very cute property, clean and neat. Reminded me of Switzerland cabins simple but cozy. One thing that really set this place apart for me is the unbelievable service. The responsiveness of the owners, the explanations about the area and the food recommendations were amazing. It truly felt like a family business taking care of their visitors. A million times thank you for everything.
Comment from Hotel Management
5 Jul 2024 by Roy, Hotel Management
Hello Katerina. Thank you so much for your visit at our cabins. It was a pleasure to be tour hosts at Monteverde. Also, thank you for your comments for us. Best, Roy and the Arguedas family.
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Roy, Hotel Management
Hello David. It was a pleasure to host you and your family in our cabins. Thank you so much for your review for us.Best, Roy.
by A verified traveler
Posted 18 Apr 2024
Would highly recommend staying here. The grounds are beautiful and staff are the best.
Comment from Hotel Management
23 Jun 2024 by Roy, Hotel Management
Hola Jennifer. Thank you so much for your visit to our cabins and surroundings. Was a pleasure to be your host in Monteverde.Best, Roy
by A verified traveler
Very nice grounds, eco-friendly but hot water limi
Posted 12 Apr 2024 on HotelsOwners were very friendly, responsive, and grounds were beautiful. It was also a quick trip to town by car. Our cabin had a Kitchenette and a king size bed was in the loft. Wood paneled interior was nice. Be prepared for low water pressure, only cold water at bathroom and kitchen sink. Hot water was in the shower provided by solar heat so it could run out if you are not careful. Also, the grounds use a septic tank system where you don’t put toilet paper in the toilet but in a small trash can. This isn’t a bad thing, you just need to know to expect that. This is very common in that area of Costa Rica.
Comment from Hotel Management
23 Jun 2024 by Roy, Hotel Management
Hello Morris.Thank you for your visit and your review, your comments are so important for us.We’re sorry you didn’t found hot water, the system usually never fail. It would have been great to know then to be able to solve your problem.As you said, some of the measures we "recommend" for the bathrooms and toilets are created to prevent situations, as humidity and precipitations are common in Monteverde and we have no too much sun in rainy season.Again, thank you so much for your review.
by A verified traveler
Posted 10 Mar 2024 on Orbitz
Property was great. Good natural surrounding. fully furnished kitchen was great.
Comment from Hotel Management
5 Dec 2024 by Roy, Hotel Management
Hi Sudhir! Thank you so much for your visit.Also for leaving a review for us.Best, Roy.
by A verified traveler
great stay for couples or families. very relaxing
Posted 27 Feb 2024 on Hotelsmy family stayed here for 3nts. we had a car to get into town and stayed in cabin 4. my boys loved the roomy cabin and playing with the dog. the landscaping is very clean and manicured with walking trails and sunset viewing platforms. its nice to have coffee, sugar, soap, and a kitchen sponge in the cabin and not have to get such basic things at the grocery store. there is no ac but it is not needed. There was some water bottles and wine in the cabin that you could purchase but we had a car and went to the grocery to get what we needed. plenty of kitchen utensils, plates, cups, wine opener, everything you would need. The property is gated with private parking in front of the cabin. our cabin was wheelchair accessible with a little paved ramp and wider doors and a wheel in shower if you need it and handrails in the shower. shower is solar and very hot no worries about running out of hot water.
Comment from Hotel Management
5 Dec 2024 by Roy, Hotel Management
Hi Nicole!Thank you for your visit to our cabins, and also for your wonderful review. It was a pleasure to be your hosts at Monteverde. Remember if you come back some day, you have a home here.Best, Roy and family.
