Ratings based on 354 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
nice hotel , very good food
Comment from Hotel Management
29 Nov 2024 by Justine Alternante, Hotel Management
Hello Sir,It is with pleasure that we welcomed you to our establishment. We are delighted that you really liked the room and our welcome and food.We will be delighted to welcome you again to our establishment.See you soon!
by A verified traveler
Posted 6 Aug 2024
We had booked a 5 night stay and arrived on 07/28, but ended up staying 1 night and getting refunded. The pictures are not accurate at all. The closest picture was the outside restaurant picture but not same to how it looked. We arrived pretty late only to see our room so dirty the bed had stains in pillows and blankets really disgusting. Reached out to Expedia and they reached out to hotel. The man comes in at 2am to wake us up all angry that he thinks the “hotel” is clean and I show him all the yellow stains all over and says let’s go I’ll change your room. We changed rooms at 2am and it was the worst thing ever, the new room had black insects on the blankets and underneath. Yellow stain everywhere. I did not use any of the blankets at all. The morning the shower had mold and dirt on it. Good thing we had sandals for shower. I was so over it we asked for a refund for other nights the hotel staff just turned around and ignored my husband and I. Thankfully Expedia after submitting pictures of the disgusting conditions of their property were able to get our refund for following 4 nights. This is not a hotel this is a motel property. We traveled throughout Europe in property’s as cheap as this and even cheaper who were actually hotels and clean. Beware of this property it’s so dirty and has unprofessional staff.
Comment from Hotel Management
11 Sep 2024 by Luis, Hotel Management
Dear customer,We never discussed about your refund, we immediatly accepted it.Your reservation was cancellable at any time anyway.Nothing of what you said reflects our hotel and we're sorry you felt the need to put that comment.Have a nice day though.
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Justine Alternante, Hotel Management
Bonjour Amira,Merci pour votre excellente note, nous avons été ravis de vous accueillir parmi nous.En espérant vous revoir très prochainement au sein de notre établissement !A très bientôt Amira.
by A verified traveler
Posted 20 Jul 2024
L’accueil était très bien, la chambre agréable, confortable et silencieuse dans un quartier sure et à proximité de 2 petits supermarchés à 3 montés à pied. L’hôtel est dans une rue résidentielle et très calme
Comment from Hotel Management
23 Jul 2024 by Justine Alternante, Hotel Management
Bonjour Monsieur Franck,Nous vous remercions pour l'agréable note, ainsi que votre commentaire sur la chambre et l'accueil ainsi que l'environnement. Satisfaire nos clients est notre priorité au sein de notre établissement. Nous serons ravis de vous accueillir à nouveau Monsieur Franck !A très bientôt.
by A verified traveler
Posted 7 Jul 2024 on Hotels
Nice room, clean and comfortable
Comment from Hotel Management
9 Jul 2024 by Justine Alternante, Hotel Management
Bonjour Monsieur Isaac,Merci pour votre agréable note, toute l'équipe du Campanile Montesson à été ravis de vous accueillir au sein de notre établissement.Au plaisir de vous revoir très prochainement !A très bientôt.
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Justine Alternante, Hotel Management
Bonjour Ghenadie,Nous vous remercions pour votre note, cela nous aide à nous améliorer. Nous espérons que vous avez passer un agréable séjour. En espérant vous revoir très prochainement au sein de Campanile Montesson.A très bientôt Ghenadie.
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Justine Alternante, Hotel Management
Bonjour Monsieur Jacques ,Nous vous remercions pour votre note, cela nous aide à nous améliorer. Nous espérons que vous avez passer un agréable séjour. En espérant vous revoir très prochainement au sein de Campanile Montesson.A très bientôt Monsieur Jacques.
by A verified traveler
Posted 23 May 2024 on Hotels
Great friendly staff, super clean rooms, great breakfast, secure parking, reasonable price!
Comment from Hotel Management
23 May 2024 by Justine Alternante, Hotel Management
Hello Mr Brad,We are delighted that you enjoyed your stay, we thank you for the comments on the staff, cleanliness and breakfast. Our priority at Campanile de Montesson is to satisfy our customers.Thank you and see you soon Mr. Brad!
by A verified traveler
Posted 14 Apr 2024 on Hotels
Comment from Hotel Management
16 Apr 2024 by Justine Alternante, Hotel Management
Bonjour Madame Cecile,Merci de nous avoir laisser un excellent commentaire, nous sommes ravis que lé séjour vous ai satisfait !En espérant vous revoir très prochainement au sein de notre établissement !A très bientôt Madame Cecile.
by A verified traveler
Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Justine Alternante, Hotel Management
Bonjour Madame Claudine,Nous vous remercions d'avoir pris le temps de nous laisser un excellent commentaire, nous sommes ravis que votre séjour vous ai plu.Nous espérons vous revoir très prochainement au sein de notre établissement.A très bientôt Madame Claudine !
