Ratings based on 130 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 26 Sep 2024
The BEST community condominium property I’ve ever stayed at . Ground are amazing, the condos are perfectly clean comfortable and styled. Only drawbacks are parking, the lot is far from most units but they do have a shuttle
Comment from Hotel Management
3 Oct 2024 by Alejandra/Guest Service, Hotel Management
Thank you for your visita and sharing your comments with us. We hope to see you soon.
by A verified traveler
Posted 7 Sep 2024
Unfortunately the place has changed so much since my last visit and the manager is never able to fix any issues plus the front desk is very cold and cutting to solve any issues. It took us over 4 to get are rooms that the last night it rained so hard that our first floor got flooded and the front desk didn’t even care
by A verified traveler
Posted 22 Aug 2024 on Orbitz
by A verified traveler
Posted 21 Aug 2024
Good
Comment from Hotel Management
22 Aug 2024 by Alejandra/Guest Service, Hotel Management
Thank you for your visit! It was a pleasure to have you as a guest!See you soon.
by A verified traveler
Posted 10 Jul 2024
Great staff and Villa was in good shape but the kitchen could be better equipped. The shared pool was pretty good, food was good but a little overpriced, coffee could be better too. Guatemala has great coffee.
Comment from Hotel Management
23 Jul 2024 by Alejandra/Guest Service, Hotel Management
Thank you for taking the time and share your experience with us.We will give follow up to your recommendations!
by A verified traveler
Posted 13 Jan 2024
by A verified traveler
Posted 28 Dec 2023
Clean and comfort
by A verified traveler from San Rafael
Posted 21 Nov 2023
Comment from Hotel Management
29 Nov 2023 by Alejandra/Guest Service, Hotel Management
Lamentamos mucho su calificación
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by Alejandra / Guest Service, Hotel Management
Gracias por su visita!
