Ratings based on 449 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Fun place to stay nice vibes!!!
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 29 Oct 2024
Great Breakfast
by A verified traveler
Posted 27 Oct 2024
The bathroom grout not very clean, found hair on shower walls.
by A verified traveler
Posted 26 Oct 2024
Nice
by A verified traveler
Posted 23 Oct 2024
Breakfast was awesome, staff was friendly!!
by A verified traveler
Posted 14 Oct 2024
Nice place
Comment from Hotel Management
23 Oct 2024 by Servicio al cliente, Hotel Management
¡Buen día Flavio !Nos complace saber que le agradó su estancia en Tru By Hilton Monterrey Fundidora, agradecemos sus comentarios sobre nuestras instalaciones. ¡Esperamos verle pronto!
by A verified traveler
Posted 5 Oct 2024
First time I have ever stayed at a hotel and had trouble with the hot water there. Water was never hot.
by A verified traveler
Posted 29 Sep 2024
Awful experience not coming back
Being a diamond member they had me waiting on the lobby to be able to check in when they were taking people waking in and getting a room without a reservation being made before hand, lady on the front desk was rude and not very talkative as she was counting money and ignoring people around her, once I get to the room AC was off and hot inside the room with a old smell on the room.
Mini fridge was unplugged took for ever to get cold.
Shower door won’t stay close it keep opening up as I was taking my shower which resulted in the restroom floor being wet.
Loud music until late night especially during the weekends so if you have a hard time sleeping with noise be aware of that.
Definitely need attention it’s nothing like it use to be on my previous visits.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Servicio al cliente, Hotel Management
¡Buen día Carolina!Nos complace saber que le agrado su estancia en Tru By Hilton Monterrey Fundidora. ¡Esperamos verle pronto!
