Ratings based on 952 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Good place
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Holiday Inn Monterrey Valle, Hotel Management
Buen díaAgradecemos mucho su tiempo y preferencia, esperamos tener la oportunidad de atenderle nuevamenteSaludos
by A verified traveler
Posted 2 Dec 2024
Notice mole in shower
Comment from Hotel Management
4 Dec 2024 by Holiday Inn Monterrey Valle, Hotel Management
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the mold in the shower. Cleanliness and comfort are our top priorities, and we'll make sure to address this issue immediately to prevent it from happening again. We appreciate your feedback and hope to have the chance to provide you with a better experience on your next visit.
by A verified traveler
Posted 2 Dec 2024
Great location! Great staff, breakfast is wonderful!
Comment from Hotel Management
4 Dec 2024 by Holiday Inn Monterrey Valle, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location, the staff, and the breakfast. We truly appreciate your feedback and hope to welcome you back for another wonderful stay in the future!
by A verified traveler
Posted 21 Nov 2024
Esta muy limpio el hotel pero si le hace falta una remodelación en los cuartos
Comment from Hotel Management
26 Nov 2024 by Holiday Inn Monterrey Valle, Hotel Management
¡Agradecemos su preferencia!Estamos trabajando en nuestras áreas de oportunidad para tener atenderle nuevamente.Saludos
by A verified traveler
Posted 18 Nov 2024
Excellent service and the staff very friendly and kind
Comment from Hotel Management
26 Nov 2024 by Holiday Inn Monterrey Valle, Hotel Management
Agradecemos su tiempo y preferencia.Esperamos tener la oportunidad de atenderle nuevamenteSaludos
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Holiday Inn Monterrey Valle, Hotel Management
Gracias por elegirnos
by A verified traveler
Posted 2 Nov 2024
every thing is fine
Comment from Hotel Management
26 Nov 2024 by Holiday Inn Monterrey Valle, Hotel Management
Agradecemos mucho su preferencia
by A verified traveler from Pittsburg
Posted 1 Nov 2024
Typical Holiday Inn, not fantastic, not lousy, just right.
Comment from Hotel Management
26 Nov 2024 by Holiday Inn Monterrey Valle, Hotel Management
Agradecemos su preferenciaSaludos
by A verified traveler
Posted 24 Oct 2024
The personnel across all departments exhibit a commendable level of assistance and are consistently prepared to support individuals with any requirements they may have.
Comment from Hotel Management
2 Nov 2024 by Holiday Inn Monterrey Valle, Hotel Management
Thank you for your kind words! We're so glad you enjoyed your stay. Our team always strives to provide a comfortable and convenient experience.We look forward to welcoming you back in the future.
