Ratings based on 583 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Recepción , Hotel Management
Buen dia Srita Leda, agradecemos su calificación y nos gustaria saber en que podemos mejorar, esperamos que nos pueda brindar la oportunidad de servirle nuevamente.
by A verified traveler
Posted 11 Jul 2024
Well its not expensive, but it has very limited parking and not very nice neighborhood. But its very convenient for where i go to while in monterrey
Comment from Hotel Management
11 Jul 2024 by Gerencia General, Hotel Management
Buenos Dias Estimado Sr Gustavo :Agradecemos sus comentariosMuchas GraciasSaludos
by A verified traveler
Una opcion barata en la zona
Posted 11 Mar 2024 on HotelsEl hotel está en estado aceptable pero tiene detalles de cortinas viejas, ropa de cama gastada y paredes despintadas. Aun asi está limpio y seguro, la atención del personal amable y atenta.
La zona es insegura para camianr de noche así que hay que tener cuidado.
Comment from Hotel Management
12 Mar 2024 by Gerencia General, Hotel Management
Buenas Tardes Estimado Sr Gerardo :Agradecemos sus comentarios , mismos que son muy importantes para nosotros , seria tan amable en informarme en que habitación estuvo Hospedado para dar seguimiento a los detalles que nos reportaMuchas Gracias, esperamos servirle de nuevo muy prontoSaludos Cordiales
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Recepción , Hotel Management
Agradecemos su calificacion, lo esperamos pronto!
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
9 Jan 2024 by Recepción , Hotel Management
Buen dia esperamos que su estancia con nosotros fuese de su agrado, lo esperamos pronto!
by A verified traveler
Posted 10 Sep 2023
I don’t like the breakfast same thing everyday
Comment from Hotel Management
19 Sep 2023 by FRONT DESK, Hotel Management
Good morning Mr Isaias, we are sorry that your stay with us was not to your liking, in case you visit us again we can offer you more variety of breakfasts. We remain attentive
by A verified traveler
Posted 5 Sep 2023
Need more repairs
Comment from Hotel Management
6 Sep 2023 by FRONT DESK, Hotel Management
Thank you very much for your comment, we will be aware of the requirements we need
by A verified traveler
Posted 20 Aug 2023
The area around was insecure and very duty, no cold water just hot water in the sink, toilet didn’t have the seat. Please never offer this place to me
Comment from Hotel Management
26 Aug 2023 by FRONT DESK, Hotel Management
We appreciate your comment, we are sorry that your stay was not pleasant, we will take your comment into account.
by A verified traveler
Posted 31 Jul 2023
Dirty room, no toilet seat no water coming out of hot water tap, furniture battered up, poor patch job on holes in walls. Plastic on mattresses and no top sheets. Most disgusting room I have ever been in.never stay here again and wouldn't have stayed if it hadn't been prepaid and if we had time to find another hotel!
Comment from Hotel Management
26 Aug 2023 by FRONT DESK, Hotel Management
We appreciate your comment, we are sorry that your stay was not pleasant, we will take your comment into account.
by A verified traveler
Posted 4 Jul 2023
Shower door was hard to open, and water would get out of the shower to the bathroom floor. Other than that, it was a nice stay.
Comment from Hotel Management
8 Jul 2023 by Recepción , Hotel Management
Thank you very much for your comment, we will follow up, we remain at your service
