Ratings based on 55 Verified Reviews

3.4 out of 5
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024 on Hotels
2 out of 5
by A verified traveler from Elk Grove

Posted 25 May 2024
I didn’t like the smell of the room, smells to much of humidity, the front desk has plenty of opportunities to improve.
Comment from Hotel Management
17 Jun 2024 by Direccion Hoteles BONITTO INN®, Hotel Management
Gracias por sus comentarios, nos ayudan a mejorar, ya hemos atendido y resuelto lo que amablemente nos comentó.Estamos listos para recibirlo nuevamente y brindarle una mejor experiencia!
2 out of 5
by A verified traveler

Posted 4 Apr 2023 on Hotels
Comment from Hotel Management
17 Jun 2024 by Hoteles BONITTO INN®, Hotel Management
Gracias por ser nuestro huésped frecuente!
1 out of 5
by A verified traveler

Very Uncomfortable

Posted 19 Mar 2023 on Hotels
You can hear everything the other rooms noise. Couldn't sleep confortable at all. You cannot say that's what you get for the price paid $65 dlls a night because I've stayed here in Monterrey in a similar priced hotel and it's way better. I wouldn't say here anymore.
1 out of 5
by A verified traveler

Posted 23 Feb 2023
We didnt stay their. When we arrived their was no water and they cancelled our stay and we couldn’t find nothing else in town
1 out of 5
by A verified traveler

Falta de agua caliente.

Posted 22 Nov 2022 on Hotels
Hacía mucho frío en la ciudad y no tuvimos agua caliente para bañarnos.
2 out of 5
by A verified traveler

RUIDOSO, SIN PRIVACIDAD Y REGADERA INCLINADA

Posted 12 Nov 2022 on Hotels
La cama es comoda y el espacio adecuado, sin embargo el ruido es muy fuerte, habia mascotas ladrando, personas con la TV altísima, la regadera estaba inclinada hacia el exterior y el baño se moja. El aire acondicionado no prendio y por el techo delgado pronto el cuarto se puso caliente.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2021 on Hotels
4 out of 5
by A verified traveler

Posted 4 Jul 2021 on Hotels
Comment from Hotel Management
4 Jul 2021 by Departamento de CALIDAD TOTAL BONITTO INN®, Hotel Management
GRACIAS INFINITAS POR SU PREFERENCIA! De antemano le reiteramos una sincera disculpa por el incidente y agradecemos mucho que lo haya expresado.
5 out of 5
by A verified traveler

Posted 17 Mar 2021 on Hotels
Comment from Hotel Management
17 Mar 2021 by Hoteles BONITTO INN®, Hotel Management
Gracias Christian! es un privilegio que seas nuestro huésped! Departamento Satisfacción TOTAL Hoteles BONITTO INN®
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