Ratings based on 1,794 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Servicio al Huésped, Hotel Management
Estimado, Huésped: Ha sido un gusto tener la oportunidad de recibirle en casa. De antemano agradecemos que haya elegido nuestra propiedad para su estadía. Y sobre todo que nos haya compartido sus comentarios, ya que cada uno de ellos nos permiten con facilidad detectar áreas de oportunidad para seguir mejorando en la calidad de nuestro servicio. Nos encantaría tenerle de regreso, y hacer de su estancia un momento cómodo, agradable y lo más relajado posible. ¡Gracias por su preferencia!
by A verified traveler
Posted 11 Nov 2024
Los cuarto están muy amplios y limpios.
Comment from Hotel Management
14 Nov 2024 by Servicio al Huésped, Hotel Management
Apreciable Huésped: Ha sido un placer haber recibido su visita, será un honor tenerle de regreso. ¡Gracias por su preferencia!
by A verified traveler
Posted 6 Nov 2024
Great
Comment from Hotel Management
6 Nov 2024 by Guest Service , Hotel Management
Dear Guest:It has been a pleasure to have your visit, it will be an honor to have you back.Thank you for your preference!
by A verified traveler
Posted 5 Nov 2024
A few rooms have to be fixed and fix the swage smell that the rooms get its a very unpleasant smell! The reception area should be remodeled! The staff is wonderful specially the general manager Lucero!
Comment from Hotel Management
5 Nov 2024 by Guest Service , Hotel Management
Dear Guest:It is a pleasure to have the opportunity to greet you. We thank you in advance for your valuable time in sharing your comments; each one of them allows us to easily detect areas of opportunity to continue improving the quality of our service. We would not like you to be left with a negative perspective about our service. Allow us to make your next stay as comfortable and pleasant as possible.We will be waiting for your arrival with pleasure.Thank you for your preference!
by A verified traveler
Posted 5 Nov 2024
Ive always enjoyed the staff from the hotel...a few rooms have to be fixed sometimes the room smells like sewage... last year I had a better stay!
Comment from Hotel Management
5 Nov 2024 by Guest Service , Hotel Management
Dear Guest:It is a pleasure to have the opportunity to greet you. We thank you in advance for your valuable time in sharing your comments; each one of them allows us to easily detect areas of opportunity to continue improving the quality of our service. We would not like you to be left with a negative perspective about our service. Allow us to make your next stay as comfortable and pleasant as possible.We will be waiting for your arrival with pleasure.Thank you for your preference!
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Servicio al Huésped, Hotel Management
Apreciable Huésped: Ha sido un placer haber recibido su visita, será un honor tenerle de regreso. ¡Gracias por su preferencia!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Servicio al Huésped, Hotel Management
Apreciable Huésped: Ha sido un placer haber recibido su visita, será un honor tenerle de regreso. ¡Gracias por su preferencia!
by A verified traveler
Posted 20 Oct 2024
All good
Comment from Hotel Management
22 Oct 2024 by Guest Service , Hotel Management
Dear Guest:It has been a pleasure to have your visit, it will be an honor to have you back.Thank you for your preference!
by A verified traveler
Posted 19 Oct 2024
it has great location and value
Comment from Hotel Management
22 Oct 2024 by Guest Service , Hotel Management
Dear Guest:It has been a pleasure to have your visit, it will be an honor to have you back.Thank you for your preference!
by A verified traveler
Posted 16 Oct 2024
Clean and Convenient
Comment from Hotel Management
17 Oct 2024 by Guest Service , Hotel Management
Dear Guest:It is a pleasure to have the opportunity to greet you. We thank you in advance for your valuable time in sharing your comments; each one of them allows us to easily detect areas of opportunity to continue improving the quality of our service. We would not like you to be left with a negative perspective about our service. Allow us to make your next stay as comfortable and pleasant as possible.We will be waiting for your arrival with pleasure.Thank you for your preference!
