Ratings based on 244 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 17 Oct 2024
Staff went above and beyond to assist you. Highly recommend. Would stay there again
by A verified traveler from London
Posted 10 Oct 2024
The only good thing about this hotel is a very good breakfast. It is also clean.
The room was decent size but minimalistic furniture with an overall impression of emptiness. The hotel is 4* but I have been in many 3* hotels which had better facilities.
There was a small fridge in a room but it was empty.
The worst part of our stay was a very small and uncomfortable bathroom. Each time we tried to open the door it did not open wide but banged into bidet. One could not sit on a toilet seat normally but only sideways as a plastic chair was in front of the toilet seat, stuck between the bottom of the washing basin and toilet seat. Shower cubicle was fine and reasonable size but trying to move within a bathroom was a nightmare. Could not wait to leave this hotel.
by A verified traveler from Red Deer
Posted 3 Oct 2024
Breakfast was great and staff fun, hard working !
by A verified traveler
Posted 3 Oct 2024
1. Room was tiny
2. Shower was too small for an average adult
3. Broken and loose ceramic tiles in the room, makes a lot of noise when walking on the floor
4. Instructions pamphlet for the room safe was incorrect. Took 24 hrs to find someone to show us how to program the code.
Would not recommend. 4 star rating is not accurate for this hotel. 2 stars Max.
by A verified traveler
Posted 2 Oct 2024 on Hotels
Finally an elevator! Great breakfast. Bar in lobby. West end of Cinque Terre .
by A verified traveler
Posted 29 Sep 2024
Hotel Palma staff are amazing!!! Specially to Emma , Martha and Gemma !! Great hospitality.
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 12 Sep 2024 on Hotels
The staff were amazing and friendly! The rooms were clean and room. The shower had amazing water pressure and was wonderful.
by A verified traveler from MOORPARk
Posted 4 Sep 2024
