Ratings based on 217 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not work well with hotels.com

Posted 30 Sep 2024 on Hotels
The hotel does not work well with hotels.con. They can’t find my hotels.com booking!!! This has NEVER happened else where. We had to pay again to the hotel!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2024
5 out of 5
by A verified traveler

Posted 18 Sep 2024
Hotel 5 Terre was a nice location for access to Monterosso and the train station to the other Cinque Terre villages. Parking and breakfast included makes it worthwhile! It’s an older property so don’t expect a lot of modern amenities, but it certainly serves its purpose. WiFi worked so that was a plus! Staff was helpful.
4 out of 5
by A verified traveler

Posted 10 Sep 2024 on Wotif
Excellent location for beach stay & travelling to the other towns
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Amazing place.
4 out of 5
by A verified traveler from London

Posted 21 Jul 2024
My wife and I enjoyed staying at this property during our stay. It is walking distance from the beaches in Monterosso and walking distance from some places to eat. The place was quiet and the staff were friendly. The water pressure is very good here! There was also an air con unit in the room which we weren’t expecting but was very nice during our stay in mid July! The reason I gave a 4/5 stars is because the room service wasn’t consistent. Because it was so hot during our stay, we were taking a few showers a day to stay cool and we put our towels on the floor to be replaced but they only replace one and hung up the other one. That was the only complaint we had. We enjoyed our stay very much!
5 out of 5
by A verified traveler

Posted 21 Jul 2024 on Wotif
Great location, super friendly staff, great atmosphere. Highly recommend if staying in Monterosso.
4 out of 5
by A verified traveler

Posted 14 Jul 2024
Great spot
5 out of 5
by A verified traveler

Posted 13 Jul 2024
We absolutely loved staying here! This was our first time to Cinque Terre and right from check in, we felt welcomed and knew we made the right choice. The owners were always helpful, friendly, professional, and made our visit special. They’re so nice and friendly, even late at night or early in the morning. We will stay here again because the staff made all the difference!
5 out of 5
by A verified traveler

5 Terra

Posted 9 Jul 2024 on Hotels
Very nice hotel staff! They were very accommodating— we arrived early and they allowed us to check in, after a day of traveling that was appreciated! When our A/C broke they fixed it the same day. The hotel is easy to find and has a nice breakfast with good coffee. The place has not been updated in a decade or 2…it could use new furniture, carpet/flooring and paint. We enjoyed our stay, and I would stay here again if Porta Roca is sold out again.