Ratings based on 252 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Simi Valley
Posted 1 Nov 2024
by A verified traveler
Posted 30 Oct 2024
Good experience!!
by A verified traveler
Posted 30 Oct 2024
Very clean
by A verified traveler
Posted 29 Oct 2024
Rooms are spacious and beautifully renovated. Staff was great. Very relaxing stay!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Aura Inn Management, Hotel Management
Dear Sylvia,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Aura Inn. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Aura Inn hotel soon!Thank You,Aura Inn Management
by A verified traveler
Posted 27 Oct 2024
If you just looked for a cheaper room while traveling through I guess it’s ok.
They wanted to charge me more when I checked in than what I booked it for on Expedia.
Once we got to the room we noticed the water wasn’t working, would have been nice to get a heads up when we checked in as they knew about it.
The room and furniture are outdated and smelly.
Comment from Hotel Management
29 Oct 2024 by Aura Inn Management, Hotel Management
Dear Charleen,We apologize for the inconvenience you experienced during your stay. We understand your frustration regarding the unexpected charges and the water issue. Your experience did not meet our standards.We will investigate the pricing discrepancy and take steps to prevent similar issues. We will also address the room maintenance issues, including the plumbing and overall cleanliness.Thank you for your feedback. We hope to have the opportunity to provide you with a better experience.Thank You,Aura Inn Management
by A verified traveler from Monroe
Posted 27 Oct 2024
This was a very nice place to stay. Quiet and close to where we needed to be. Mike was very accomodating to get us an early check in. Would stay here again.
Comment from Hotel Management
29 Oct 2024 by Aura Inn Management, Hotel Management
Dear Ginny,We're thrilled to hear that you had a wonderful stay with us! It's great that you appreciated the quiet atmosphere and convenient location. We're also glad that Mike was able to accommodate your early check-in request.We hope to have the pleasure of hosting you again in the future!Thank You,Aura Inn Management
by A verified traveler
Posted 26 Oct 2024
Parking is small
Comment from Hotel Management
29 Oct 2024 by Aura Inn Management, Hotel Management
Dear Long,Thank you for your feedback. We apologize for any inconvenience caused by the limited parking. We'll consider your comment as we work to improve our guests' experience.We hope to have the opportunity to welcome you back in the future.Thank You,Aura Inn Management
by A verified traveler
Posted 26 Oct 2024
Worked great for last minute stay
Comment from Hotel Management
29 Oct 2024 by Aura Inn Management, Hotel Management
Dear Steven,We're glad we could accommodate your last-minute stay and hope to have the opportunity to host you again.Thank You,Aura Inn Management
by A verified traveler
Posted 24 Oct 2024
The property was way nicer than I expected and the quality of the room was amazing. It was easy to check in and our stay was very pleasant. Highly recommend
Comment from Hotel Management
28 Oct 2024 by Aura Inn Management, Hotel Management
Dear Ellie,Thank you for your excellent review! We're delighted to hear that you were pleasantly surprised by our property and the quality of your room. We aim to provide exceptional accommodations and a memorable experience for all our guests. We're glad to know that we achieved that for you.We look forward to welcoming you back in the future.Thank You,Aura Inn Management
