Red Lion Hotel Monterey Reviews

Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We appreciate your comments regarding the room conditions, including the paint chips and sofa stains, and will address these with our maintenance team. Your concerns about the wall soundproofing and housekeeping timings are also noted, as we strive to provide a restful environment for our guests. We're glad to hear our staff made a positive impression. Your input is invaluable in helping us improve our services.

Thank you for your feedback. We sincerely apologize for the issues you encountered with the toilet paper and the torn curtains; this does not meet our standards. Your comments are valuable, and we will address these concerns with our housekeeping team to ensure improvements. We are pleased to hear that our front desk staff provided you with excellent service. Thank you for bringing these matters to our attention, and we hope to provide you with a better experience in the future.

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit, as this is not reflective of our standards or commitment to guest satisfaction.We are particularly concerned about your comments regarding the unpleasant odor in your room and the absence of shampoo and conditioner in the shower facilities. Please rest assured that we will address these issues with our housekeeping team immediately to ensure that all rooms meet our cleanliness standards.Additionally, we regret that you faced delays during check-in and did not receive an adequate explanation for this inconvenience. Our front desk staff is trained to provide timely service, and we will reinforce this expectation moving forward.We also appreciate your feedback regarding the condition of both the pull-out sofa and mattress in your room. Cleanliness and comfort are paramount, and we will investigate these matters further to prevent similar occurrences in future stays.While we are pleased that you enjoyed our convenient location near the shopping center, it is disheartening to hear that other aspects of your stay did not meet expectations. We value your insights as they help us improve our services for all guests.Thank you once again for bringing these matters to our attention. We hope you might consider giving us another chance in the future so we can provide you with a much-improved experience.Warm regards,

Thank you for taking the time to share your feedback with us. We are delighted to hear that your overall experience has been amazing.Your satisfaction is our top priority, and it is rewarding to know that we have met your expectations. If there are any specific aspects of your experience that stood out or if you have suggestions for further improvement, please do not hesitate to reach out.We look forward to serving you again in the future!

Thank you for taking the time to share your thoughts with us. We are delighted to hear that you found our location and pricing to be satisfactory.we strive to provide our guests with both a convenient setting and competitive rates, so it is rewarding to know that we have met your expectations in these areas.If you have any further comments or suggestions, please do not hesitate to let us know. We look forward to welcoming you back soon!Warm regards,

Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations and that you found our hotel disappointing. Cleanliness and comfort are our top priorities, and it’s clear we fell short during your visit.Your feedback is invaluable, and we will address these concerns with our team immediately to ensure improvements. We truly appreciate your honesty, as it helps us strive for better service.If you're open to it, we would love the opportunity to make things right. Please feel free to reach out directly so we can discuss how we can improve your experience in the future.Thank you once again for your feedback. We hope you'll consider giving us another chance in the future.

Thank you for taking the time to share your feedback regarding your recent stay at our property. We sincerely apologize for the inconveniences you experienced, as it is always our goal to provide a comfortable and enjoyable experience for all our guests.We are deeply concerned about the issues you encountered with water supply and quality during your visit, especially considering that you were traveling with a toddler. Please know that we take such matters very seriously, and we will investigate this situation further to ensure it does not happen again in the future.Additionally, I regret that our team did not communicate effectively about these challenges or provide adequate support when you reached out for assistance. This is certainly not reflective of our service standards, and I will address this matter directly with our staff to improve their responsiveness and communication skills.I also want to express my apologies for the condition of your room, particularly concerning cleanliness and safety in our parking area. Your comments have been noted, and we will work diligently on enhancing both housekeeping protocols and security measures on-site.Regarding your request for a refund through Expedia, I understand how frustrating this process can be when coordination is lacking between parties involved. We appreciate your patience as this matter is resolved.While we are glad that you found our location convenient, we truly regret that other aspects of your stay did not meet expectations. Your feedback is invaluable as it helps us identify areas needing improvement.Should you choose to give us another chance in the future, please feel free to reach out directly so we can ensure a more pleasant experience tailored specifically for you and your family.Thank you once again for sharing your thoughts with us.

Thank you for taking the time to share your positive feedback. We are thrilled to hear that you had a satisfying experience with our product/service and appreciate your generous rating of 5 out of 5.Your satisfaction is our top priority, and it is rewarding to know that we have met your expectations. If there are any specific aspects you particularly enjoyed or suggestions for improvement, please feel free to share them with us.We look forward to serving you again in the future!