Ratings based on 978 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
The Customer service was great
Friendly staff
Rooms clean
Great views
Convient Parking and service
Comment from Hotel Management
20 Jan 2025 by Senior Rooms Operations Manager, Hotel Management
Dear Erik, Thank you for staying at Monterey Marriott and leaving a generous review. We love receiving comments like yours that mention our dedication to delivering outstanding experiences to our guests. We are glad you found our accommodations clean and appreciate our staff for their excellent services. Your comments were a pleasure to read. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Warmest regards,Blanca ErbenSenior Rooms Operations Manager
by A verified traveler
Posted 13 Jan 2025
Great area great staff great hotel everything was great except the parking. Hotel should offer parking to its guests
Comment from Hotel Management
13 Jan 2025 by Senior Rooms Operations Manager, Hotel Management
Dear Donald, Thank you for choosing the Monterey Marriott for your visit to our city and for sharing your review. We love to read you enjoyed our beautiful hotel and the service provided by our staff. We truly appreciate your input regarding parking and understand how important it is for our guests. Your comments will be shared with the appropriate team as we continue to improve our offerings. We hope to welcome you back soon for another great stay!Warmest regards,Blanca ErbenSenior Rooms Operations Manager
by A verified traveler
Posted 10 Jan 2025
Location is walking distance from the Monterey Fisherman's Wharf Pier. Also has lovely views from the ocean facing rooms.
Comment from Hotel Management
11 Jan 2025 by Senior Rooms Operations Manager, Hotel Management
Dear Harsimrat, It was a pleasure hosting your recent stay at Monterey Marriott! Thank you for your generous comments and for highlighting our guest rooms with amazing views. We are also glad to know you appreciated the easy access to Fisherman's Wharf, which made your stay even more enjoyable. We hope you choose us again the next time your travels bring you to the city.Warmest regards,Blanca ErbenSenior Rooms Operations Manager
by A verified traveler
Posted 6 Jan 2025
everything was perfect!
Comment from Hotel Management
7 Jan 2025 by Senior Rooms Operations Manager, Hotel Management
Dear Rogelio, On behalf of our team at Monterey Marriott, thank you for the excellent rating. We strive to deliver exceptional accommodations combined with outstanding service to every guest, and we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city.Warmest regards,Blanca ErbenSenior Rooms Operations Manager
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
5 Jan 2025 by Senior Rooms Operations Manager, Hotel Management
Dear Janet, Thank you for your kind rating! We are glad you had such a positive experience during your time at Monterey Marriott, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Warmest regards,Blanca ErbenSenior Rooms Operations Manager
by A verified traveler
Posted 29 Dec 2024
Always have a good stay on our mini vacations
Comment from Hotel Management
30 Dec 2024 by Senior Rooms Operations Manager, Hotel Management
Dear Deverette, What a pleasure to read your outstanding review about your time at Monterey Marriott. We are thrilled you had an excellent experience while visiting the city. We appreciate you being our guest, and we would love to welcome you back the next time you are in the area. Thank you again for the feedback. Warmest regards,Blanca ErbenSenior Rooms Operations Manager
by A verified traveler
Posted 27 Dec 2024
ok
Comment from Hotel Management
27 Dec 2024 by Senior Rooms Operations Manager, Hotel Management
Dear Patrick, Thank you for your feedback. We appreciate you taking the time to share your experience at Monterey Marriott. We are always striving to provide a comfortable stay and hope to exceed your expectations on your next visit.Warmest regards,Blanca ErbenSenior Rooms Operations Manager
by A verified traveler
Posted 26 Dec 2024
Very comfy beds. Quiet despite having a room overlooking the street.
Comment from Hotel Management
27 Dec 2024 by Senior Rooms Operations Manager, Hotel Management
Dear philae, Thank you for sharing your experience at Monterey Marriott. We’re delighted to hear that you found our beds comfortable and enjoyed a peaceful stay. It’s great to know that you had a restful experience, even with the street view. We look forward to welcoming you again on your next visit.Warmest regards,Blanca ErbenSenior Rooms Operations Manager
by A verified traveler
Posted 23 Dec 2024
Clean and friendly staff
Comment from Hotel Management
23 Dec 2024 by Senior Rooms Operations Manager, Hotel Management
Dear Jasbir, Thank you for your kind feedback! We are delighted to hear that you had a pleasant stay and appreciated our team's hospitality. Providing a welcoming and well-kept environment is always our priority, and it is wonderful to know we met your expectations. We look forward to hosting you again at Monterey Marriott and ensuring another enjoyable visit.Warmest regards,Blanca ErbenSenior Rooms Operations Manager
by A verified traveler
Posted 23 Dec 2024
Great location, facilities were good. The only comment is bathrobes and additional blankets should be in the office without me having to make special requests.
Comment from Hotel Management
23 Dec 2024 by Senior Rooms Operations Manager, Hotel Management
Dear Pakhei, We are pleased to know you enjoyed your time with us and appreciated the convenience of our location and amenities. Your suggestion about having certain items readily available is valued, as it helps us identify ways to enhance the guest experience. We are committed to making every visit as comfortable as possible and look forward to welcoming you back to Monterey Marriott soon. Thank you for sharing your feedback!Warmest regards,Blanca ErbenSenior Rooms Operations Manager
