Ratings based on 1,206 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Customer Care Team, Hotel Management
Dear Kevin,Thank you for your feedback. We appreciate you taking the time to share your experience.If there were any specific issues or areas that you feel could be improved, we would love to hear more from you. This will help us take necessary steps to enhance our guest experience moving forward.We hope to welcome you again soon and provide a stay that exceeds your expectations.Kind regards,Customer Care TeamMariposa Inn and Suites
by A verified traveler
Posted 30 Nov 2024
Excellent value. Duplex - Great for family with children. Convenient location.
Comment from Hotel Management
1 Dec 2024 by Mario, Hotel Management
Jane, We appreciate all the feedback. Thanks again for letting us know.
by A verified traveler
Posted 30 Nov 2024
Garden areas just lovely. Rooms don't have any furniture to store clothes. No desk. Bathroom has no place to store anyrhing. Plumbing sucks. Mediocre management. Awful breakfast (I should have photographed the dark bananas!). This motel overcharges for their rooms... They are worth max $50.00/night.
My husband, dog and I were very dissapointed.
Comment from Hotel Management
1 Dec 2024 by Mario, Hotel Management
We appre caie all the feedback. Thanks for letting us know.
by A verified traveler
Posted 28 Nov 2024
Nice property being renovated. The jacuzzi is nice , but needs some uplift. If you need new towels you have to get them from the front office
Comment from Hotel Management
30 Nov 2024 by Customer Care Team, Hotel Management
Thank you for sharing your feedback, Angela! We’re glad you enjoyed our property and the jacuzzi. We truly appreciate your comments regarding the need for an uplift and the towel policy. Rest assured, we are working on improvements as part of the ongoing renovations to enhance the experience for our guests. We’ll also review the towel process to make it more convenient for everyone. We hope to welcome you back soon and provide you with an even better stay!Kind regards,Customer Care TeamMariposa Inn and Suites
by A verified traveler
Posted 27 Nov 2024
We were upgraded to a townhouse and wow, what an experience, very nice place, thank you!
Comment from Hotel Management
27 Nov 2024 by Mario, Hotel Management
Lara, We appreciate all the feedback. Have a great holiday weekend. Thanks again.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Mario, Hotel Management
Josh, We appreciate the feedback. Thanks again for letting us know.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Mario, Hotel Management
Frank, We appreciate the feedback. Thanks for letting us know.
by A verified traveler
Posted 18 Nov 2024
I wanted it to be cleaner than it was.
Comment from Hotel Management
19 Nov 2024 by Mario, Hotel Management
Svetlana, We appreciate all the feedback. Thanks for letting us know.
by A verified traveler
Posted 16 Nov 2024
Dated property. Definitely shows it's age
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear Byron,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. Your concerns regarding cleanliness, service, and facilities are important to us, and we will address them with our team to improve.We hope to have the chance to provide you with a better experience in the future.Kind regards,Customer Care TeamMariposa Inn and Suites
