Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
The staff was efficient and personable. The rooms were clean and well maintained.
Comment from Hotel Management
11 Nov 2024 by Jasmine, Hotel Management
Dear Guest. We appreciate your feedback on your stay with us.
by A verified traveler
Posted 11 Nov 2024
I was pleasantly surprised to see my room had a small two person dining table, along with the standard fridge/dresser/microwave cabinet and work desk. Normally I'll have a spare camping chair in my car when traveling since most standard rooms will only have a desk/chair setup, glad to find the 3 chairs.
Also the parkjng lot, which has the spaces in a elongated U, was more than wide enough for my car to pull out without any 3 point turns, very happy overall for a real decent price
Comment from Hotel Management
11 Nov 2024 by Jasmine, Hotel Management
Dear Guest. We appreciate your feedback on your stay with us.
by A verified traveler
Posted 10 Nov 2024
The bed frame was metal and was noisy evertime you moved. Needs solid wood bed frames.
Comment from Hotel Management
11 Nov 2024 by Jasmine, Hotel Management
Dear Guest. We appreciate your feedback on your stay with us.
by A verified traveler
Posted 5 Nov 2024
I didnt pay too much so cant complain to much, that being said, theres no curtains on the windows so its kinda easy to peak through the shaders.the hot tub was cool and but the shower was noisy as well as the bed was noisy and stiff. TV was also small, but as far as the tv goes who cares about that, im here to vacation not sit around a TV.
if i was to list what was important to me and what could be fixed to change it from a 3 to a 5 is
1. Bed needs to be softer and less squeaky
2. Curtains on the windows for more privacy
3. Shower head squealing noise (soumds like teapot
4. TV size could he a tad bit bigger.
What i liked was how clean everything was, the parking was VERY good and the staff was SUPER friendly. from the receptionist to the janitors.
Comment from Hotel Management
7 Nov 2024 by Lone Oak Lodge Management, Hotel Management
Dear Daniel,Thank you for sharing your detailed feedback. We're glad you appreciated our clean facilities, convenient parking, and friendly staff. We also appreciate your suggestions, especially regarding the bed comfort, window coverings, and the shower noise, as we’re always looking to improve guest experiences. Your comments on the TV size and overall amenities will also be reviewed as we work to make continuous improvements. It’s feedback like yours that helps us enhance our services, and we hope to make your next stay even more comfortable. Thank you again for staying with us and sharing your insights!Best Regards,Lone Oak Lodge Management
by A verified traveler
Posted 2 Nov 2024
The friendly woman that checked me in on Tuesday was delightful! Check in was quick and super easy. She explained to me that they didn’t have my selected room type available for the duration of my stay, but provided me with one that my boyfriend and I would be comfortable in. We loved every moment of our stay and didn’t want to leave. The room was extremely clean, beds and pillows were comfortable, property is quiet with plenty of parking and walkable distance to stores and dining. Will definitely be back and recommend this property to anyone staying in Monterey.
Comment from Hotel Management
5 Nov 2024 by Lone Oak Lodge Management, Hotel Management
Dear Melanie,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and that our staff made a positive impression during your check-in. It’s great to know that you found your room comfortable and appreciated the cleanliness and quiet atmosphere of our property. We’re also glad our location suited your needs for exploring the area. Your recommendation means a lot to us, and we look forward to welcoming you and your boyfriend back on your next visit to Monterey! Safe travels until then!Best Regards,Lone Oak Lodge Management
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Lone Oak Lodge Management, Hotel Management
Dear Deanne,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Lone Oak Lodge. We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge. Again, we are so glad you enjoyed your stay, and we would love to host you again.Best Regards,Lone Oak Lodge Management
by A verified traveler
Posted 31 Oct 2024
Not great for pets. For an extra $35/night there usually is an area for them to go to the bathroom.
Comment from Hotel Management
5 Nov 2024 by Lone Oak Lodge Management, Hotel Management
Dear Kristin,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with our pet facilities. We strive to provide a welcoming environment for both our guests and their furry companions. Your comments about the designated pet area are noted, and we will evaluate how we can enhance this aspect of our services. We appreciate your insights, as they help us improve our offerings. We hope you will consider staying with us again in the future.Best Regards,Lone Oak Lodge Management
by A verified traveler
Posted 28 Oct 2024
This spot is really nice, it's close to public transportation. I was in the family suite and it was really clean
Comment from Hotel Management
30 Oct 2024 by Lone Oak Lodge Management, Hotel Management
Dear Eveline,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the convenient location and found the family suite clean and comfortable. Providing a pleasant stay with easy access to public transportation is important to us, and we're glad it enhanced your visit. Your kind words mean a lot to our team, as we work hard to make each guest feel welcome and at home. We look forward to welcoming you back for another great stay in the future! Safe travels, and thank you for choosing us!Best Regards,Lone Oak Lodge Management
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Lone Oak Lodge Management, Hotel Management
Dear Deanne,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Lone Oak Lodge. We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge. Again, we are so glad you enjoyed your stay, and we would love to host you again.Best Regards,Lone Oak Lodge Management
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Lone Oak Lodge Management, Hotel Management
Dear Manuel,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Lone Oak Lodge. We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge. Again, we are so glad you enjoyed your stay, and we would love to host you again.Best Regards,Lone Oak Lodge Management
