Ratings based on 1,299 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Los Angeles
Posted 26 Sep 2024
by A verified traveler
Posted 23 Sep 2024
Not worth spending 425 dollars a night on old run down property
Comment from Hotel Management
25 Sep 2024 by General Manager, Hotel Management
Suresh,Thank you for being our guest. We're disappointed to read your stay wasn't what you expected. Please know our team is always receptive to feedback, so we encourage you to share additional details on how we could have improved your experience. Rest assured, we'll remain committed to keeping our property clean and well-maintained. We hope to have a chance to change your perceptions. Heidi Bettencourt,Director of Sales & Marketing
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 16 Sep 2024
It was great
Comment from Hotel Management
16 Sep 2024 by General Manager, Hotel Management
Emely,It was such a pleasure to welcome you to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course! We're thrilled you had a wonderful stay and appreciate your perfect rating. Thank you for your review, and we hope you return soon.Heidi Bettencourt,Director of Sales & Marketing
by A verified traveler from Torrance
Posted 10 Sep 2024
by A verified traveler
Posted 9 Sep 2024
We were in the area of the hotel near the pool. The other residents were very noisy and we could hear every door slam and every child’s cry
Comment from Hotel Management
11 Sep 2024 by General Manager, Hotel Management
Marcia,We're grateful to have had the opportunity to host you as our guest. Our team strives to create a peaceful environment, so we're sorry you were impacted by noise from other guests. If there is ever anything we can do to improve your experience, please don't hesitate to reach out to our front desk for assistance. We're confident your next stay will be better, and we hope you will give us another chance. Heidi Bettencourt,Director of Sales & Marketing
by A verified traveler
Posted 7 Sep 2024
This property needs a refresh. Its an older property, and that mandates extra effort by management.
The room furnishings felt tired, particularly the worn carpeting and drapes. As we walked to beakfast, i noted the numerous pieces of blackened chewing gum on the concrete paths. Disgusting and completely unacceptable.
I wont stay here again.
Comment from Hotel Management
11 Sep 2024 by General Manager, Hotel Management
John,Thank you for your feedback. We are truly sorry to hear that your experience fell short of your expectations. We strive to maintain our properties to the highest standards, and we deeply regret any oversight on our behalf. Your feedback is invaluable to us as we continue to strive for exceptional guest experiences. Heidi Bettencourt,Director of Sales & Marketing
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 5 Sep 2024
My favorite and go-to hotel for many years. Great location and close to 17 miles drive. Cafe and Resturant/bar is nice with quality food.
Front desk staff are professional and friendly. Ambient of the outdoor space is great.
Comment from Hotel Management
9 Sep 2024 by General Manager, Hotel Management
Faran, We appreciate your kind words and positive review on your recent stay at Hyatt Regency⁶ Monterey Hotel and Spa on Del Monte Golf Course. Thank you for highlighting our wonderful staff and peaceful outdoor space. Making sure our guests are well taken care of is a top priority for us, and we are delighted to know that we met your expectations in this area. It sounds like the location worked out well for your needs and we look forward to welcoming you back again in the future. Heidi Bettencourt,Director of Sales & Marketing
by A verified traveler
Posted 4 Sep 2024
The beds were comfortable and the shower was great
Comment from Hotel Management
9 Sep 2024 by General Manager, Hotel Management
Mona,Thank you for highlighting the comfort of our beds and the quality of our showers. We're glad you enjoyed these aspects of your stay, and we look forward to welcoming you back!Heidi Bettencourt,Director of Sales & Marketing
