Ratings based on 986 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Loved the microwave and refrigerator, in addition to coffee maker and breakfast included. Made it easy to get the day started.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Barbara,We're delighted to hear that you enjoyed the amenities in your room, including the microwave, refrigerator, coffee maker, and breakfast options. We strive to provide our guests with a comfortable and convenient stay. Thank you for sharing your positive feedback with us.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Brittany,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 17 Nov 2024
Everything good
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello LAMBERTO,We are pleased to hear that everything was to your satisfaction during your stay with us. If you have any further feedback or suggestions, please feel free to contact our management team directly. Your comments are valuable to us as we strive to improve our services.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Mayra,I'm moved to hear that you had a wonderful experience at our hotel! Please don't hesitate to reach out if you need any assistance in the future.
by A verified traveler
Posted 10 Nov 2024
Addequate for simple close to airport lodging. Clean, up to date, comfortable. But while close to airport, actually walkable, we werent told there was no transport so we had to hire an Uber. We didnt feel safe, as seniors, walking on a dark road, schlepping large suitcases at 4am, to the airport.
Comment from Hotel Management
10 Nov 2024 by Michael Spataro, Property Manager, Hotel Management
Thank you for sharing your feedback. We're glad to hear that you found the room clean, comfortable, and up to date. We also appreciate your comments about the convenience of the location. However, we sincerely apologize for the inconvenience regarding transportation to the airport. We understand how important it is to feel safe and comfortable, especially when traveling early in the morning. We will make sure to update our communication, so future guests are fully aware of the transportation options available. Your feedback is invaluable, and we hope to welcome you back for a more seamless stay in the future. Safe travels!
by A verified traveler
Posted 4 Nov 2024
Clean and spacious
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Thomas,We appreciate your feedback on the cleanliness and spaciousness of our hotel. Our team works hard to ensure a comfortable environment for all guests. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team.
by A verified traveler
Posted 28 Oct 2024
I always stay here when doing track days at Laguna Seca and it never disappoints. Perfect one to two nights spot, pretty close to the track.
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Bruno,We're thrilled to hear that you enjoy your stays with us while attending track days at Laguna Seca. Our convenient location near the track makes us a top choice for many racing enthusiasts. Thank you for your loyalty, and we look forward to welcoming you back for another seamless stay next time.
by A verified traveler
Posted 28 Oct 2024
Overall a little worn. But it was quiet and the breakfast was better than many if the other places we've stayed at. Most annoying was lady overseeing breakfast area. She hovered over guests making you feel like you were messing up her area. Wiping anything you were near even if it was already clean and constantly rinsing her towel in the sink which was right in the middle of the breakfast buffet.
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Timothy,We appreciate your feedback and are glad to hear you enjoyed the quiet atmosphere and breakfast. We will address your concerns internally to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention and we hope to welcome you back for an improved stay.
by A verified traveler
Posted 26 Oct 2024
Check in agent very pleasant, helpful upon check-in. Thank you.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Daynette,We are pleased to hear that our check-in agent provided you with pleasant and helpful service during your stay. Your satisfaction is important to us, and we strive to ensure all our guests receive exceptional service. If you have any further feedback or questions, please feel free to reach out to our management team directly.
by A verified traveler from Lutz
Posted 25 Oct 2024
Limited Parking. Not sure the room even has A/C.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Robert,We apologize for any inconvenience caused by the parking availability. Regarding the room amenities, we recommend contacting our management team for further assistance and clarification on the air conditioning. Your feedback will help us improve for future stays.
