Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The room was very clean, and the staff was very pleasant and supportive.
by A verified traveler from Oakley
Posted 13 Nov 2024
A little noisy due to airport proximity and sirens but otherwise great. Very nice lady at reception and very helpful too.
Comment from Hotel Management
17 Nov 2024 by Eddie , Hotel Management
Greetings Debra, Thank you for sharing your feedback. We’re glad to hear you found our staff helpful. We strive on providing exceptional service to all our guests. Although it was slightly noisy during your stay, we’re glad to hear that the location suited your needs and that you had an overall good stay. Eddie Guest Services
by A verified traveler
Posted 10 Nov 2024
Hotel rates have gone Sky high, paid inflationary price for normal things!
Comment from Hotel Management
17 Nov 2024 by Eddie Guest Services , Hotel Management
Greetings Puranprasad, Thank you for sharing your thoughts with us. We apologize for the inconvenience caused by our rates. We hope to see you sometime again at our property. Until then, safe travels! Eddie Guest Services
by A verified traveler
Posted 9 Nov 2024
Greeting staff were very welcoming and helpful.
Comment from Hotel Management
17 Nov 2024 by Eddie Guest Services , Hotel Management
Greetings Susan, The team appreciates the honest feedback. We look forward to seeing you again!Eddie Guest Services
by A verified traveler
Posted 27 Oct 2024
Noisy
Comment from Hotel Management
6 Nov 2024 by Raichel, Lead Guest Service Host, Hotel Management
Hello Elizabeth, and thank you for your review. If there is more information you would like to provide us, we would love the opportunity to hear your feedback! There are Guest Service Hosts available at the front desk 24/7 to take your call. Thank you, and have a great day!
by A verified traveler
Posted 20 Oct 2024
Very quiet
Comment from Hotel Management
20 Oct 2024 by Raichel, Lead Guest Services Host, Hotel Management
Hi Rosibel, thank you for taking the time to provide a review of your stay. We are happy to hear that you enjoyed your quiet evening of rest and relaxation at the De Anza Inn. We appreciate your feedback and the high scores! Until next time, have a wonderful day!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Raichel, Lead Guest Services Host, Hotel Management
Hello Andrew, thank you for providing this score based on your stay with us. We hope you enjoyed your time in Monterey and we are happy that you chose to stay with us at the De Anza Inn. Until next time, have a wonderful day!
by A verified traveler
Posted 12 Oct 2024
This was our fourth stay at this property. Employees are always friendly and helpful. Rooms are clean and comfortable. Adequate selection of breakfast items. Convenient location. Would recommend to try this hotel.
Comment from Hotel Management
17 Oct 2024 by Raichel, Lead Guest Services Host, Hotel Management
Hello again Richard! Thank you so much for taking the time to provide us with your feedback. Your review has made us all feel appreciated, so thank you! We hope you'll stay with us at the De Anza Inn again next time you visit Monterey, California. We look forward to seeing you. Until then, safe travels -
by A verified traveler
Posted 10 Oct 2024
The room did not have air conditioning. It did have a ceiling fan but since it was a hot day, it was not adequate and we had to keep the windows open to facilitate airflow.
Comment from Hotel Management
17 Oct 2024 by Raichel, Lead Guest Services Host, Hotel Management
Hi Mallika, thank you for taking the time to provide us with your honest feedback. It is a regret that we do not have air conditioning on the days where the outside temperatures rise above 80 degrees here in Monterey. Generally, the climate in our area is colder which is why each room has a built-in heater unit in the wall instead. I am hoping that our staff offered you a plug-in fan to help facilitate some more airflow. We appreciate your review and hope that you'll stay with us at the De Anza Inn again if you visit Monterey in the future. Sincerely,
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Raichel, Lead Guest Services Host, Hotel Management
Hi Joshua! Thank you for the great score. We are happy to know that you enjoyed your stay with us. Have a wonderful day,
