Ratings based on 5 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024 on Hotels
by A verified traveler
Posted 25 Aug 2023
Comment from Hotel Management
27 Sep 2023 by P.T, Hotel Management
Esperamos verte de nuevo en nuestro hotel y recuerda que para nosotros es muy importante tu opinión para mejorar cada día mas, feliz día
by A verified traveler from Roseville
Posted 19 Jul 2023
I asked to pay for a room upgrade one week ahead. I was told it was not possible without canceling my current booking and being charged the full stay. When I arrived at the property i was giving a room with 1 missing door because it broke the week prior and the main slider (floor to ceiling) would come of the hinges. If the hotel knew there was a broken door i should had been notified. I walked to another cabin the next day after i checked in to look if there cabin was the same. I took a video. I notified the property and was told i could change rooms. I should have be notified and giving the options to leave without having to check-in and pay.
Comment from Hotel Management
2 Aug 2023 by P.T, Hotel Management
Buen díaMuchas gracias por tus comentarios, debes tener en cuenta que no fue posible aceptar tu solicitud de cambio ya que nuestro hotel estaba lleno al igual tomaremos tus recomendaciones, espero vuelvas pronto a nuestras instalaciones. Recuerda que todas las solicitudes debes realizarlas por medio de EXPEDIA
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by P.T, Hotel Management
Gracias por hospedarte con nosotros, esperamos pronto verte de nuevo
by A verified traveler
Posted 11 Apr 2023 on Hotels
El lugar es lindo, pero la habitación es muy pequeña, no hay un lugar apropiado para guardar ni siquiera una maleta o la ropa.
Deberian ampliar mas las habitaciones, tienen como hacerlo.
Comment from Hotel Management
27 Apr 2023 by P.T, Hotel Management
Buena tarde. Muchas gracias por visitarnos, tendremos en cuenta sus observaciones.
