Ratings based on 8 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from MS
Posted 7 Sep 2018 on Orbitz
This is not a hotel. Not worth $280.
House what rents rooms.
Comment from Hotel Management
7 Sep 2018 by M. Gama, Hotel Management
Dear Isabel,
Thank you for your message.
You are probably confusing the comment with any other place you have stayed for this days.
Our property is a Palace and completely works as an Hotel, also having a chocolate factory operating inside the property.
The Royal Cocoa Palace has two beautiful gardens, a large swimming pool, fitness and steambath, pool table, fireplace, library and the Noble Saloons were breakfast is served, among other saloons. A complimentary snack is served in a daily basis near the swimming poll or the fireplace and chocolate massages and other massages may be booked for a price. Our guests always taste our delicious Royal Cocoa pralines in the factory tour or at night in the suites.
Now that you recall our property we do regret if you really intended to comment the Palace. If that would be the case we would be very sorry for not having understood the cause of your discomfort. That would not be usual for us. We always do our best to provide an excellent stay to our guests, hoping you may soon return to confirm and comment our Palace Hotel services.
Kindest regards from the Royal Cocoa Palace Team
Recommended
for Couplesby A verified traveler from Stourbridge West Midlands
A hidden palace!
Posted 19 May 2016Not the easiest place to find in Monetemor and the discreet brass plate at the door is the only sign you have arrived at your destination. But once the door opens you are treated as an honoured guest, your every need catered for. The food is probably the best you will have in Portugal and served in an elegant dining room on beautiful tableware. Our bed was, I think, a double emperor size! Do visit and enjoy!
by A verified traveler
Posted 15 Apr 2019
Lo mejor la amabilidad del personal y la atención. Una experiencia encantadora y relajante. La habitación es muy grande con una cama súper cómoda y una bañera estupenda. El desayuno muy rico!
by A verified traveler
Posted 28 Feb 2019 on Hotels
by A verified traveler
Posted 2 Aug 2018 on Hotels
Comment from Hotel Management
7 Sep 2018 by M. Gama, Hotel Management
Dear Lawrence,
Many thanks for your comment.
It was a real pleasure to have your presence in the Royal Cocoa Palace.
Hope you may visit us again soon.
Kindest regards from the Palace Team
by A verified traveler
Nobre por dois dias
Posted 2 Jun 2018 on Hotelsby A verified traveler
Hotel charmoso e atendimento de primeira.
Posted 13 Oct 2016 on HotelsO corpo do hotel é instalado num palacete totalmente restaurado, com grande cuidado aos detalhes e extremamente charmosos. Os quartos ficam numa ala anexa e são amplos, modernos e confortáveis. O hotel tem ainda uma piscina numa área gramada extremamente agradável, além de sauna e equipamentos de ginástica. São menos de 10 quartos, pelo que a experiência é a de estar hospedado em uma casa de amigos e não num hotel. Os proprietários são extremamente atenciosos e gentis, assim como seus funcionários. Uma experiência realmente única. Recomendo vivamente a viajantes que estejam explorando o Alentejo.
Recommended
for Everyoneby A verified traveler
Hotel muito bem localizado
Posted 18 Apr 2016Os Donos são extremamente solícitos. Moises e Sandra são anfitriões de primeira. Quarto amplo e espaçoso. Vale a visita.
