Ratings based on 33 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2024
I didn’t like the location it was in firstly. It was on top of a hill surrounded by many people having parties, and cars parked hazardously. There were dogs and even pigs, and there was feces on the floor of the entrance. It was extremely difficult and unsafe for cars to enter the property. Additionally, on Expedia it was advertised very misleadingly. The beach was far from the place. Also, I wasn’t told I had to share a room with a random family. This is unsafe, as I have young children and a young daughter who are vulnerable. Overall, it was unclean and unsafe. I already reported it, and I need a refund. I haven’t seen one yet. I did not even check into the place. I arrived, and was shocked and asked for a refund immediately as I refused to stay there. I need a full refund. Thank you.
by A verified traveler
Go at your own risk.
Posted 8 Aug 2024 on HotelsThe Cheff and servers were amazing. As far as management, they sucked. I was charged for everything which is okay. However we didn’t have hot water for days. Didn’t even know we were supposed to have hot water until staff asked. They did nothing about it no complimentary nothing. Talked to a guy from Boston over the phone we agreed on me paying a certain price for my guess who I forgot to add to the original reservation. Then he changed the price. I honestly feel as though these ppl were trying to get as much money out of me. (As a man stick to your word) They didn’t really care about anything else. Rooms weren’t ready when we got there. I felt this place has so much potential if they would cater more to being genuine humans than just trying to take as much of your money.
by A verified traveler
Posted 8 Aug 2024
I liked the view but I didn’t like the fact that there was no water most of the time.
by A verified traveler
Posted 31 Jul 2024
I would not stay there anymore
Comment from Hotel Management
31 Jul 2024 by Delroy, Hotel Management
Dear PaulWe are terribly sorry that you had a bad experience with us here atTakuma Boutique Hotel. Takuma Boutique Hotel is not for everyone. We pride ourselves on our commitment to ecotourism and community tourism. When we built Takuma Boutique Hotel, our goal was to offer a unique experience, different from the typical all-inclusive hotel.Takuma Boutique Hotel Jamaica is known for providing a true Jamaican lifestyle and cultural experience .At Takuma Boutique Hotel, we live and breathe exceptional customer service. Our dedicated team works tirelessly to ensure every guest feels pampered and delighted. Your complete satisfaction is our mission, and we strive to create unforgettable memories with every stay. We offer 100% organic food and fresh fruits, giving our guests a taste of authentic Jamaican cuisine. Our focus is on sustainability and supporting the local community, ensuring that our guests enjoy an immersive and genuine Jamaican experience.Safety is our top priority, and we have maintained a 0% incident rate. We are committed to providing a 100% safe environment for all our guests.Sincerely,l
by A verified traveler
Off beat guess house
Posted 25 Jul 2024 on HotelsOverall the place was clean, however, the owner micro manages the staff and the amount of food they served to the guess. She even micro managed the hand soap which she gave as dish washing soap. It was that bad. I was uncomfortable and felt like a child in her parent home. I definitely would not recommend anyone to this property. The electrical outlet were a fire hazard
by A verified traveler
Off beat guess house
Posted 25 Jul 2024 on HotelsOverall the place was clean, however, the owner micro manages the staff and the amount of food they served to rue guess. She even micro managed the hand soap which she gave as dish washing soap. It was that bad. Comfortable and felt like exiles in her parent home. I definitely would not recommend anyone to this property
by A verified traveler
Posted 12 Jul 2024
I enjoyed my stay even after Hurricane Beryll coming through. The staff was very accommodating and the food and drinks were delicious. It’s a hidden gem in the mountains. A quiet Oasis!
by A verified traveler from Yonkers
Posted 7 Jun 2024
by A verified traveler
Perfect paradise
Posted 6 Apr 2024 on HotelsGreat ,,, Perfect,,,,,,AMAZING
by A verified traveler
Posted 4 Apr 2024
This property should allowed to have tourist or anyone that is not from the area I booked it last minute and couldn’t get into the property and when I called the owner he was rude and said he’s not in Jamaica he lives overseas and can’t control outside. Allow tho I got a welcome message they weren’t even expecting me .. This was the worst experience and also it’s misleading
Comment from Hotel Management
4 Apr 2024 by Delroy Allen, Hotel Management
We sincerely apologize for the inconvenience you experienced in not being able to reach Takuma Boutique Hotel Jamaica. At Takuma Boutique Hotel Jamaica, we value every comment and suggestion highly, as our goal is to ensure the happiness and satisfaction of all our guests. Our property is equipped with 24-hour surveillance cameras encompassing the perimeter, ensuring security through a well-fenced layout and comprehensive video monitoring. Additionally, for the convenience and safety of our guests, a clearly visible buzzer is installed at the gate for incoming visitors. It's noteworthy that at Takuma Boutique Hotel Jamaica, approximately 95% of our guests are international travelers, highlighting our global appeal and commitment to excellence in hospitality.
