Ratings based on 45 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
The apartment that I rented had the best shower and the bathroom was decent, everything else was a no. It was small, the Internet didn’t work, it was dirty like trash under the bed, bugs in the corner and cobweb. I wouldn’t return to this property
by A verified traveler
Posted 20 Oct 2024
Every homely
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 17 Sep 2024
Only complaint I have is new chairs are badly needed in the pool area. The three lounge chairs they have are old, worn, and dirty. There’s one restaurant on the property, Queen G. The oxtails are amazingly delicious. One thing to know is you need to rent a car if you want to get around as Seacastle is far from the shopping area
by A verified traveler
Posted 5 Aug 2024
There was roaches all over the floor the internet didn’t work the tv didn’t come on the pool was closed
by A verified traveler
Posted 24 Jul 2024
Great location
by A verified traveler
Posted 19 Jul 2024
by A verified traveler
Posted 28 May 2024
I like the pool area with the bar. What i didnt like the room i booked had no air conditioning my husband and i first night was horrible. The next morning we were move to another apartment which we feel inlove with. Overall we had a great time. We will definitely visit again.
Comment from Hotel Management
19 Jun 2024 by Khadija, Hotel Management
We're delighted to hear that you enjoyed the pool area and bar, and that you had an overall great time during your stay.We sincerely apologize for the inconvenience you experienced with the air conditioning on your first night. We're glad that we could promptly move you to another apartment that you loved. Your comfort is our priority, and we're happy that this adjustment enhanced your stay.We appreciate your understanding and kind words, and we look forward to welcoming you back for another wonderful visit.
by A verified traveler
Posted 26 May 2024
The property was ok.
Comment from Hotel Management
19 Jun 2024 by Khadija, Hotel Management
We're delighted to hear that you had an overall great time during your stay.
by A verified traveler
Posted 17 Apr 2024
The property at Sea Castles is absolutely beautiful, however our apartment was VERY basic… with minimum conveniences. One old crusty frying pan, two bent forks. NO cleaning supplies and no house keeping. The air conditioning worked well, a good thing. The place was not clean… food crumbs between the stove and sink brought thousands of ants… no bug spray in sight. The pool was huge and clean. The beach bathing area was okay. The restaurant in the premises was good. There is a convenience store on the property. We had no personal contact with the owner, just generic emails with general instructions to check in and out. At one time, Sea Castles was magnificent, but it is in dire need of updating. You get what you pay for!
Comment from Hotel Management
19 Jun 2024 by Khadija, Hotel Management
Thank you for sharing your detailed feedback about your recent stay at Sea Castles. We are pleased to hear that you enjoyed the beauty of the property, the pool, the beach bathing area, and the on-site restaurant and convenience store.However, we are truly sorry to learn about the issues you encountered in your apartment. Your experience with the basic amenities, cleanliness, and lack of housekeeping is far from the standard we aim to provide. We apologize for the old kitchenware and the ant problem. Your comments regarding these issues are very valuable, and we will address them promptly to ensure they do not recur.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.
