Ratings based on 9 Verified Reviews
1.2 Room cleanliness
1.2 Service & staff
1.3 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2019 on Orbitz
When I first arrived at the property I was put in a room with a broken lock and no hot water. They wanted me to pay an additional $460 US to move into a better room with hot water, because hot water wasn’t included with my original reservation. I moved to a different room at a cost of $200 dollars to have hot water. They didn’t clean the room or do anything at all in the 23 days I was there. I tried to cancel the reservation but the hotel said no refunds and orbitz wouldn’t do anything to help me deal with being taken advantage of. The shower head didn’t work in the room I moved into, I bought a replacement shower head so I could shower. Then there was no water pressure and the shower didn’t even really work for the last two weeks of my trip and orbitz still wouldn’t do anything to help me deal with the problems I was having. The hotel is so far from anything that it is difficult to get in in out unless your very familiar with Montego Bay and the route taxis. Or spending large amounts of cash on charters. Avoid this hotel stay away from orbitz it isn’t worth the issues and problems you’ll have dealing with either of them
by A verified traveler from SAINT PETERSBURG,FLORIDA
Posted 17 Feb 2019
NOTHING WAS THE WAY IT WAS BOOKED.NOT FIRST FLOOR AS I NEEDED,NO AC IN ROOM DID NOT WORK,.SLIDING DOOR TO OUTSIDE BROKEN,NO TOWELS OR TOILET PAPER IN ROOM PUT A REFRIGERATOR IN AT 10 P.M. HAD TO REQUEST IT.WE STAYED THERE ONE NIGHT ONLY NEXT DAY WE HAD TO GO TO ANOTHER HOTEL AND PAY $432.00 AGAIN AND WE WERE VERY SATISFIED THERE. WE FEEL WE SHOULD HAVE OUR ROOM RATE REFUNDED TO US THANKING YOU ,F.RIVERA
by A verified traveler from Columbia,SC
Posted 15 Apr 2018 on Orbitz
I did not stay...when I saw the room I thought I was at "Bates Motel"..Did not want to find out if there was some thing coming to get me...
by A verified traveler
Close to the beach
Posted 7 Apr 2018The hotel worker will harass the female guests and try to sleep with them the female will be very uncomfortable if they stay there.... there is one guy who will harass any female weather they are married or not was not a good stay.....
by A verified traveler from new york
Posted 28 Mar 2018 on Orbitz
This hotel mane is not Sahara hostel it’s Sahara de la mer. The hotel was extremely dirty and the pictures are old pictures that they have when they first started this hotel. Everything in this hotel is a hazard. They need to fix it before putting it in the market. This hotel was a nice hotel couple years ago not any more. The owner need to sale it to someone who going to fix it for them. The location is great but this place is a hazard no one should be staying in in this hotel until they repair it.
by A verified traveler from Portland, OR
One of the worst hotels I’ve ever seen.
Posted 25 Feb 2018I’ve paid for two nights, but I’ve stayed only one. Besides what you see on the pictures I’ve posted, the staff (one young gentlemen in swim trunks) was unfriendly. Neighbors were disturbing and loud, it seemed like people live there.
by A verified traveler
Wow did not think it was like that
Posted 9 Feb 2018 on OrbitzNo security at gate making it difficult to move around, facilities run down, NO WIFI, no cable TV, missing railings and no pool. Not me again.
by A verified traveler
Posted 14 Jan 2018 on Hotels
by A verified traveler
No Go!
Posted 2 Sep 2018the worst hotel i've ever been. Everywere is dirt. Are they even cleaning?
