Ratings based on 1,002 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 29 Dec 2024
great for kids and families
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 27 Dec 2024
This hotel is 4/5 to 5 stars depending which site your viewing. It has sooooo many positive reviews its crazy. Makes me think people have never been at 4/5,5 stars hotels before.
I would give this place 3/5-4 stars and no more.
Comment from Hotel Management
30 Dec 2024 by Online Reputation Manager, Hotel Management
Dear Danila,Thank you for sharing your thoughts with us. We are grateful for the positive reviews we have received, and we aim to provide an experience that meets the diverse preferences of all our guests. Our guests' comments help us see where we can continue to improve and ensure we consistently exceed the expectations of all our visitors. We take your feedback seriously and will continue to focus on enhancing our services, facilities, and overall guest experience.We would love the opportunity to welcome you back and provide a stay that meets your standards.Warm regards,Online Reputation ManagerIberostar Waves Rose Hall Beach
by A verified traveler
Posted 26 Dec 2024
The food was good
Comment from Hotel Management
27 Dec 2024 by Online Reputation Manager, Hotel Management
Dear Stef,Thank you for sharing this review.Best regards,Online Reputation ManagerIberostar Waves Rose Hall Beach
by A verified traveler
Posted 26 Dec 2024
by A verified traveler from Garrisonville
Posted 24 Dec 2024
Everything felt outdated and the food was average. Nothing spectacular but we made it a great family vacation.
The most irritating thing was not being able to enjoy the beach in peace… there were too many vendors on the beach constantly trying to sell something.
Apparently, Iberostar Selection (Suites) is a better experience.
Comment from Hotel Management
27 Dec 2024 by Online Reputation Manager, Hotel Management
Dear Monique,Thank you for sharing your vision. We regret that some aspects of your stay fell short. Your feedback about the facilities and food is appreciated, and we will share it with the team to enhance our offerings.We hope to welcome you back and exceed your expectations on a future visit.Kind regards,Online Reputation ManagerIberostar Waves Rose Hall Beach
by A verified traveler
Posted 23 Dec 2024
I stayed here with my family for 4 nights and we all really enjoyed our stay. I’ve been to many resorts in Jamaica and this one stands out! The Christmas decorations were so festive. The staff were great, all so nice and welcoming. As for the food options, they had everything that your eyes and heart can desire. The entertainment team, especially for Michael Jackson night and poolside was fantastic! The pool and beach were awesome, always available seating and close to food/bars which was a plus. We are planning on doing a huge family trip here next year as this resort has it all-ice cream bar, hibachi, jerk hut, ton of food/bars-perfect for all ages!
Comment from Hotel Management
27 Dec 2024 by Online Reputation Manager, Hotel Management
Dear Jasmine,We are very pleased to read that you had such a pleasant time in our hospitality at Iberostar and want to thank you for sharing your opinion with others. We look forward to welcoming you and your family for your next trip, and we are excited to provide another fantastic experience for all ages.Best regards,Online Reputation ManagerIberostar Waves Rose Hall Beach
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 20 Dec 2024
