Ratings based on 636 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Jodian Bucknor, Hotel Management
HI Michelle, Thank you for your rating. Regards,
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Social Media Manager , Hotel Management
Dear Inijah, We are so happy you took the time to leave us this review. It really warms our hearts to know that your expectations were exceeded. We are beyond pleased, and we do hope that your next visit will be just as amazing as this one! Warmest.
by A verified traveler
Posted 2 Dec 2024
This property is beautiful. Nice scenery everyone is sooo friendly and I will be booking here every time!!
Comment from Hotel Management
3 Dec 2024 by Social Media Manager , Hotel Management
Hi Emaya, We are so thrilled that you decided to stay with us! Thank you so much for your kind words! So happy that your stay was wonderful. We are beyond excited for your next trip!See you next time.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Jodian Bucknor, Hotel Management
Dear Justin, Thank you for your rating. We truly appreciate it. Regards,
by A verified traveler
Posted 27 Nov 2024
Great and clean resort, I went during some construction so that was a little challenging.
Comment from Hotel Management
28 Nov 2024 by Jodian Bucknor, Hotel Management
Dear Andrew, Thank you for your review. We are happy you had an enjoyable and apologize for the aspects mentioned that affected your stay. Regards,
by A verified traveler
Posted 26 Nov 2024
I was highly disappointed. For the amount of money I spent for two rooms, I could have gotten something better. The rooms were not ready at checkin in. When we finally got into the rooms, there weren’t cleaned thoroughly, it was as if they rushed it. The rooms were musty, floors were swept, shower glass was grimy. It was just uncomfortable. The view outside was construction. Smt. And no one called prior to to let us know construction was going on. I was annoyed completely. The pictures advertised were the sister property. It was just frustrating. I was completely let down and highly upset for the amount of money paid for nothing to be up to par. I was embarrassed for the company I brought with me after speaking so highly of the property.
Comment from Hotel Management
27 Nov 2024 by Jodian Bucknor, Hotel Management
Dear Ahliyah, Thank you for your detailed feedback of your most recent stay with us. We are disheartened to hear that you were not fully satisfied with your stay, and even more sorry to have disappointed you, our valued guest. Our goal is to exceed our guests' expectations and based on your review, we missed that mark in some aspect.As with all feedback our team will conduct a detailed evaluation and implement steps to ensure we are upholding our commitment to making sure all guests are satisfied. We would have liked that you advised our management team of your discomfort in an effort to convert your experience. We hope you will allow us to welcome you back home and hopefully exceed your expectations. Regards,
by A verified traveler
Posted 24 Nov 2024
Disappointing Experience – Not Worth the Price
I recently stayed at Breathless Montego Bay, and unfortunately, I left feeling that the resort is extremely overpriced for what it offers. From the moment we arrived, it was clear that the resort lacks proper organization and planning. We were immediately hit with long waits, especially for dinner, where we waited over an hour to be seated at one of the restaurants.
As for the food, it didn’t live up to the hype. It was decent but nothing special, especially considering the high prices. For a luxury all-inclusive, I expected much better quality and variety. The lack of attention to detail in the dining experience was evident, and it didn’t help that the staff seemed uninterested in making sure guests were comfortable or satisfied. In fact, asking for anything felt like a hassle, with some staff members acting as though you were bothering them.
The overall customer service was lackluster. At a resort of this caliber, you expect a welcoming and attentive environment, but instead, it felt like they were just going through the motions. Whether it was at check-in, dining, or simply asking for assistance, the service was cold and unhelpful.
The resort itself is decent and offers some nice amenities, but honestly, it doesn’t justify the steep price tag. There are plenty of other resorts in the area that offer better service, food, and overall value. I wouldn’t recommend Breathless Montego Bay unless you’re prepared to pay a premium
Comment from Hotel Management
25 Nov 2024 by Jodian Bucknor, Hotel Management
Dear Aria, Thank you for choosing our resort for your recent vacation. We are disheartened to hear that you were not fully satisfied with your stay, and even more sorry to have disappointed you, our valued guest. Our goal is to exceed our guests' expectations and based on your review, we missed that mark in some aspect.As with all feedback our team will conduct a detailed evaluation and implement steps to ensure we are upholding our commitment to making sure all guests are satisfied. We would have liked that you advised our management team of your discomfort in an effort to convert your experience. We hope you will allow us to welcome you back home and hopefully exceed your expectations. Regards,
by A verified traveler
Posted 22 Nov 2024
Food options were good. Views from the swim up room AMAZING. Staff friendly. 10/10
Comment from Hotel Management
22 Nov 2024 by Jodian Bucknor, Hotel Management
Hi Quincy, Thank you for your lovely review. We are delighted you had an amazing time, amazing room and pleased with our staff.We hope you will visit us again. Regards,
by A verified traveler
Posted 10 Nov 2024
Everything was amazing I love it. It’s a beautiful place had so much fun me & my husband love it. Love it ❤️
Comment from Hotel Management
11 Nov 2024 by Jodian Bucknor, Hotel Management
Hi Natosha, We are truly thrilled you and your husband had an amazing time at our lovely location. We hope you will visit us again soon. Regards,
by A verified traveler
Posted 2 Nov 2024
Upon arrival my husband and I felt very welcomed at Breathless Resort. We felt safe and what really stuck out was the hospitality shown from the staff. The food was DELICIOUS, we have no complaints regarding this property. Everyone was professional and efficient and we are already planning our trip back for next year. Btw, Stretch who does the live entertainment at Breathless is such a kind soul, we had a blast throughout our entire stay! Ps, please bring water shoes for the beach due to the rocks. We love Breathless Montego Bag!
Comment from Hotel Management
4 Nov 2024 by Jodian Bucknor, Hotel Management
Hi Jaynel,We are thrilled for your detailed and lovely review of how lovely and pampering your stay with us from start to finish. We adore these feedback as it helps us to maintain and improve our areas. We look forward in welcoming you home again soon. Regards,
