Ratings based on 24 Verified Reviews
4.4 Room cleanliness
3.8 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024 on Hotels
by A verified traveler
Don’t recommend
Posted 18 Apr 2024 on HotelsSmall room no windows to open,no balcony, to much money.
by A verified traveler
Posted 24 Mar 2024 on Hotels
This hotel is just straight up cool. Great staff, great service, and one great location.
Comment from Hotel Management
9 Apr 2024 by Inna, Hotel Management
Dear Barak,Thank you for your high review, we appreciate it and will be happy to see you again in our hotels.Best regards,PLAY HOTELS Team
by A verified traveler
The Best stay
Posted 15 Oct 2023 on HotelsAll was perfect, the room, staff of reception is one of the best. Special thanks for management staff. I will come back for sure.
Comment from Hotel Management
17 Oct 2023 by Midtown Staff, Hotel Management
Thank you so much, and waiting for your next visit
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Play Midtown Team , Hotel Management
Thank you for your review. Your review is very important for us. We will do our best to change this situation
by A verified traveler from Voluntari
Posted 30 Aug 2023
Comment from Hotel Management
1 Sep 2023 by Play Midtown Hotel Team, Hotel Management
Thank you for your review.
by A verified traveler
Nice hotel
Posted 13 May 2023 on HotelsNice hotel, very good service.
Breakfast is poor as many of the food finished very early and they didnt fill it again.
Missing places in galary room to pit staff near the bed.
Comment from Hotel Management
25 Jun 2023 by Play Midtown Hotel Team, Hotel Management
Thank you for your review. Your review is very important for us. We will do our best to change this situation.
by A verified traveler
Posted 24 Feb 2023
It was a very nice stay
Comment from Hotel Management
24 Feb 2023 by Play midtown team, Hotel Management
Dear Kapsalis Nikos , Thanks a lot for your great review. it was pleasure to have you with us, hope to see you again best regards, Play midtown team
by A verified traveler
Good for a couple of days stay
Posted 5 Feb 2023 on HotelsGood hotel, next to business area. I had a gallery room which was pleasant however, fairly loud. The main downside was the lack of room service or a table to serve some food in the room.
Comment from Hotel Management
19 Feb 2023 by Lior, Front desk and Guest realations , Hotel Management
Dear Calin Antoniu, Thanks a lot for your great review. it was pleasure to have you with us, hope to see you again best regards, Play midtown team
by A verified traveler
The worst hotel experience!
Posted 23 Dec 2022 on HotelsLoft room - 1st impression was good as the room was clean and large.
1st night - fire alarm ~2am for 20 minutes. Alarm again on my 3rd night.
2nd night - leak from the ceiling at night due to rain. Front desk sent a maintenance guy who couldn't fix it. As I had 1 more night at the hotel (under a separate reservation), and I was informed there were no more available rooms, I asked the front desk if I should cancel and book elsewhere. I was asked to wait for ~30 min for the manager to arrive. As I had already missed some of my planned morning activities, I packed and headed to the front desk where I was told that they were able to find me another room, so I could leave my bags and return later. In the evening, I checked in, was charged (for the loft room), and headed to my new room. To my surprise, it was their cheapest room type (not loft). I went back to the front desk where they claimed it was the room type I booked, then later apologized as they thought I knew it would not be the same room type (after I was charged for the more expensive one). I was then offered 50% off of the price I paid, which I accepted (as it was now evening and I had nowhere else to go). However, I ended up being charged both the full amount PLUS 50% (total of 150%). I tried to get a refund for over a month and the hotel did not reply to my messages, nor to the Hotels.com reps. They later ended up refunding only the additional 50%, so now it remains that I overpaid for their smallest room.
