Ratings based on 35 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024 on Hotels
We liked this hotel. Very friendly, great location, spacious room, clean. Excellent breakfast.
by A verified traveler from HIGHLAND
Posted 20 May 2024 on Travelocity
While researching online I know it is kind of an older facility but is really convenient to the train station and that’s the main reason I decided to book it. We were assigned a room that was supposed to be the best in the hotel with a view and access to the terrace, except it turned out there was a restaurant below it that blasted loud music right into the room every night till midnight. Already suffering from jet lag, i couldn’t sleep well even with earplugs. Even my husband who’s a sound sleeper couldn’t take it anymore after Monday night. The staff was helpful and changed us to an internal room but the damage was already done. Be aware if you expect to sleep before midnight.
by A verified traveler
Posted 22 Mar 2024
This was a great property in the middle of Montecatini Terme. Great European breakfast. Close to the train station. Everyone was kind and we enjoyed our room!
by A verified traveler
Bugs
Posted 10 Mar 2024 on HotelsCockroaches in the room!!!
by A verified traveler
Posted 24 Nov 2023
Everyone was very pleasant and helpful. I would recommend this hotel to anyone who is visiting Montecatini.
by A verified traveler
Posted 2 Nov 2023 on Hotels
by A verified traveler
Posted 5 Aug 2023
Beautiful hotel right in the central piazza and just a short walk to restaurants, parks and the funicular. Breakfast choices a little limited but still good. A lovely place to stay.
by A verified traveler
Posted 22 Nov 2022
Lovely hotel in a very convenient location in Tuscany. The staff was warm and welcoming. The breakfast was incredible and the rooms were spotless! Plenty of restaurants and shopping in the area, but also convenient to travel to other gorgeous towns in the area. I would definitely stay here again!
by A verified traveler
Posted 18 Oct 2022
I was very disappointed upon arrival & seeing this hotel. It looks like a hotel stuck in 70’s. As soon as entering the lobby, the smell of mold and cigarette overwhelms you. The carpets are really old and look dirty. There was an area rug on the steps of the first floor which was extremely dirty and smelled like mold. The rooms looked old with old furnitures. The bed frame and the table were old formaica laminated material. Bathroom shower was very small and old. Air conditioning was not working unless outside weather temperature was very hot or very cold. And the WIFi did not work in the two rooms that we saw. The bed cover was old and green color. I could not feel it is clean or not. I couldn’t see myself sleeping on this bed. The key to the rooms were big old metal keys.
Bottom line, The condition of the hotel was terrible. It needs a major update. Staffs and location were ok, though. But I left on the first night. This hotel should not be 3 stars. May be 2?
by A verified traveler
Posted 4 Oct 2022
Great value for the price we paid. Location is excellent, breakfast is ok, the room (and hotel overall) has somewhat old world charm.
