Ratings based on 221 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Northbrook
Posted 15 Oct 2024
very close from train station, clean, nice breakfast.
Comment from Hotel Management
27 Oct 2024 by Boston, Hotel Management
"Thank you for your review! We're glad to hear that you enjoyed our convenient location, clean facilities, and delicious breakfast."The Hotel Boston Staff
by A verified traveler from WOKING
Posted 27 Sep 2024
Found the staff in reception not helpful and not friendly!!
No milk in the room for tea & coffee
Thin walls so very noisy hearing the lift outside the room plus next door showering & could hear every time they spoke early in the morning
Asked for ONE bottle of water & had to pay
Paint on ceiling in shower room had just been touched up & looked all patchy
TV in room had no English channels
Roof top swimming pool was in the building next door!
The room was vey spacious though which was good and breakfast was ok
Comment from Hotel Management
30 Sep 2024 by Boston, Hotel Management
Dear Andrew, thank you for your feedback. We apologize for any inconvenience during your stay. Your concerns have been addressed with our staff.As regards the swimming pool, it is specified on our website that it is located on the terrace of the outbuilding, located just 50 meters from the Hotel, you will find a charming Panoramic Swimming Pool surrounded by a solarium with comfortable sunbeds.We hope you enjoyed the spacious room and breakfast. We value your patronage and hope to welcome you back in the future.The Hotel Boston Staff
by A verified traveler
Posted 17 Aug 2024 on Hotels
by A verified traveler
Posted 25 Jul 2024
Good quality for price
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler
Posted 6 May 2024 on Hotels
by A verified traveler
Posted 21 Apr 2024 on Hotels
by A verified traveler
Posted 5 Mar 2024
Overall it was a good experience. The staff was nice and the room was comfortable enough.
by A verified traveler from Roselle Park
Posted 5 Jan 2024
by A verified traveler from swansea
Posted 20 Nov 2023
Appalling customer service. Waiting staffs attitude was abrupt and disrespectful. Worst customer service I have ever experienced. So much so that we left a day early. Miserable horrible staff especially the waitress that works on the breakfast buffet who actually accused me of taking a breakfast side plate! Additionally the abusive abrupt head waiter that brought out the buffet food was unprofessional and raised his voice to me across the dining area. Couldn’t wait to leave Boston Hotel, left a day earlier than booked, Would never stay there again and definitely wouldn’t recommend for others to stay.
