Ratings based on 500 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Good
Comment from Hotel Management
25 Sep 2024 by Guest Relations Management, Hotel Management
Hi Nageswararao! Thank you for your review! We're glad to hear that you had a good experience. If there's anything we can do to make your next stay even better, we'd love to know. We hope to welcome you back soon!
by A verified traveler
Posted 15 Sep 2024
Good for an inexpensive motel
Comment from Hotel Management
15 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Harrill,Thank you for taking the time to share your feedback. We're pleased to hear that you found our motel to be a good value for the price, as we always strive to provide an affordable and comfortable experience for our guests. While we may not offer some of the luxuries of higher-end hotels, we take pride in maintaining clean, functional rooms and a welcoming atmosphere. Your review encourages us to continue delivering the best possible service for those seeking budget-friendly accommodations. We hope to have the pleasure of welcoming you back on your future travels.
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Guest Relations Management, Hotel Management
Hi Kevin! We appreciate your 4 out of 5 rating! It’s great to know that you enjoyed your time here. Your input helps us in our ongoing efforts to enhance the guest experience, and we hope to exceed your expectations on your next stay.Thank you for choosing us, and we hope to see you again!
by A verified traveler from Fayetteville
Posted 1 Sep 2024
Sheets and bathroom towels were white, shower water was hot, hotel needs updating. A lot of outside light comes through the window even with the curtain closed all night long. Hotel needs updating.
Comment from Hotel Management
3 Sep 2024 by Guest Relations Management, Hotel Management
Hi Linda! Thank you for sharing your feedback. We're glad to hear the sheets and towels met your expectations and that the shower water was hot. We acknowledge your concerns about the need for updates and the issue with outside light affecting your comfort. Your input is valuable and will be used to improve our facilities and services.
by A verified traveler
Posted 28 Aug 2024
The night Manager was outstanding! He waited and helped us above and beyond!
Comment from Hotel Management
30 Aug 2024 by Guest Relations Management, Hotel Management
Hi Edward! Thank you for your wonderful feedback! We're thrilled to hear that the night manager provided outstanding service and went above and beyond to assist you. Your positive experience is exactly what we aim for, and we look forward to welcoming you back for another great stay.
by A verified traveler
Posted 20 Aug 2024
The shower and sink would not drain. Shower accumulated ankle deep water during one shower. It was 92° in the room when we entered and smelled of cigarettes even though we were in a non smoking room. No amenities or coffee in the lobby. Staff was fine. A random crack head knocked on the door asking for money at one point. Place felt unsafe and was definitely not clean. Still scared we brought home bed bugs. But can't confirm yet.
Comment from Hotel Management
24 Aug 2024 by Guest Relations Management, Hotel Management
Hi Ashley! We're deeply sorry to hear about your distressing experience. It’s unacceptable that the room was not in the condition you expected, with drainage issues, a high temperature, and unpleasant odors. The safety concerns and lack of cleanliness are particularly concerning, and your worry about potential bed bugs is understandable. This is not the experience we aim to provide, and we appreciate you bringing these issues to our attention. Your feedback will be shared with our team to address these serious concerns immediately.
by A verified traveler
Posted 12 Aug 2024
It is an older motel but well maintained and updated. Provided for a nice stay for two days.
Comment from Hotel Management
14 Aug 2024 by Guest Relations Management, Hotel Management
Hi Tammy! Thank you for your feedback! We're delighted that you had a pleasant two-day stay and appreciated the upkeep and updates of our motel. We hope to see you again on your next visit!
by A verified traveler from doral
Posted 8 Aug 2024
Comment from Hotel Management
10 Aug 2024 by Guest Relations Specialist, Hotel Management
Hi Jonathan,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
by A verified traveler
Posted 4 Aug 2024
*
Comment from Hotel Management
6 Aug 2024 by Guest Relations Management, Hotel Management
Hi Shivakumar! We’re grateful for your 4 out of 5 rating and are pleased to know you had a positive stay. Your feedback is invaluable as we work to enhance our services and guest experience.We hope to welcome you back soon and aim to provide you with a perfect stay next time. Thank you for choosing us and for your thoughtful review!
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
6 Aug 2024 by Guest Relations Management, Hotel Management
Hi Courtney! Thank you for taking the time to share your feedback. We are very sorry to learn that, based on your one-star rating, your experience was anything but satisfactory. Your comments are important to us and help us understand the areas where we need to make significant improvements.We apologize for any inconvenience you faced and assure you that we are working diligently to address the issues you mentioned. We hope you might consider giving us another chance in the future to provide you with a much better experience.
