Ratings based on 219 Verified Reviews

4.2 out of 5
76% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Oct 2024
Close to every where
3 out of 5
by A verified traveler

Posted 18 Sep 2024
property needs a major update. stained carpeting. old furniture. dimly lit. primarily a tour bus stop. limited dining options. institutional. and the bath sheets were literally thinner than a decent tablecloth
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 3 Jun 2024
Excellent customer service. Great breakfast. Spacious room. Beautiful view. Shower a little small. Towels very thin.
4 out of 5
by A verified traveler

Good hotel for one or two nights

Posted 16 May 2024 on Hotels
A nice hotel, super location and stunning views with great staff who really do work hard to please you. However, it appears its glory is fading and it is in need of a refurb. There is a Spa of sorts attached but it works limited hours, so be prepared to get there early if you want to use it. Within the guest areas, you could smell stale smoke and the hotel restaurant was in a windowless small room with limited choice and poor serving staff and breakfast was just awful, has the budget been cut to 50 cents per guest? That said, we enjoyed our stay, the staff are excellent and if they invest some money into refurbishment then it will be a first-class hotel.
5 out of 5
by A verified traveler

Posted 28 Sep 2023
We stayed in a suite--sitting area with sofa and chair between door and bedroom area. Nicely appointed. We did not use the swimming pool or spa. There is a pleasant bar with outdoor tables on a patio with a view down to the Adriatic. Breakfast tables are on the same patio. The hotel restaurant was a great deal--25 Euros for pasta, main, contorno, and dessert. Pretty sure that it's the best option in Monte Sant'Angelo, a delightful place to stay in the Gargano.
Comment from Hotel Management
28 Sep 2023 by Palace_Hotel_San_Michele, Hotel Management
Dear Jonathan,thanks a lot for your feedback, we are happy that you have enjoyed our Hotel!See you in a next timeKind Regards
4 out of 5
by A verified traveler

Posted 19 Jul 2023
Room was spacious and air conditioning worked well. Hotel was a little dated and towels were like tablecloths. Pool was nice and access to beach chairs and umbrella was a bonus.
Comment from Hotel Management
20 Jul 2023 by Palace_Hotel_San_Michele, Hotel Management
Dear Amanda,thanks a lot for your feedback!Best Regards
3 out of 5
by A verified traveler

Posted 7 Jul 2023
Comment from Hotel Management
27 Jul 2023 by Palace_Hotel_San_Michele, Hotel Management
Thanks a lot for your feedback!See youBest Regards
5 out of 5
by A verified traveler

Posted 30 Jun 2023 on Hotels
Comment from Hotel Management
3 Jul 2023 by Palace_Hotel_San_Michele, Hotel Management
Dear Soraya,thanks a lot for your feedback!Best Regards
4 out of 5
by A verified traveler

Posted 22 Jun 2023 on Hotels
Hotel was brilliant and location brilliant only downside was we wanted to stay one more night and they gave us price and next morning they put price up and they weren’t helpful so we left bit disappointed but nice place
Comment from Hotel Management
26 Jun 2023 by Palace_Hotel_San_Michele, Hotel Management
Dear,we thanks a lot for your positive feedback!Thanks