Ratings based on 158 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 19 Oct 2024
Cons: This motel is located on the side of a secondary highway through Montauk so it can be noisy. We stayed in a main floor unit and could also hear the room above us. The bathroom setup is weird, the toilet is separate. The shower is open to the room and so is the sink. There’s a small fridge but no coffee or microwave. The room had particles on the floors and surfaces so it was not spectacularly clean. Pros: STEPS to the massive and beautiful public beach!!! The room has a massive patio door and some seating. All rooms are overlooking the courtyard. You can’t see the ocean from the main floor, but it’s steps away! The courtyard has plenty of lounge furniture with a BBQ, fire pit and games to just chill at night with the stars and the ocean. Decent pool area and sauna/showers in the basement with included yoga and massage treatments available on site. You also have access to equipment like bicycles to get around!! Lobby has free coffee and a few free snacks in the morning. The staff were all super friendly and nice. Location: I would recommend this place if you’re on a budget and want to be on the beach. It is a great location for little shops and restaurants within walking distance. Everything seemed to close early, though. There’s a 7/11 and an IGA close by. Lots of boat tours and whale watching companies not far away! Lots of national parks, lighthouses to explore, as well.
5 out of 5
by A verified traveler

Posted 25 Sep 2024
Beautiful place to stay! Right next to the beach, it was quiet and had so many nice things to do all around the property. The bed was comfy and the rooms were very nice.
5 out of 5
by A verified traveler

Posted 10 Sep 2024
We like Hero so much we went twice in one summer. It's clean, the staff is super friendly, and it's right across a quiet street from the beach, where they have umbrellas and lounge chairs that someone will set up for you. It's a great spot and we will certainly be back.
5 out of 5
by A verified traveler

Posted 24 Aug 2024
Perfect spot on the beach. Great staff and amenities.
3 out of 5
by A verified traveler

Posted 18 Aug 2024
it was a clean resort. The parking is terrible . They had an event and allowed the people at the event to take all the parking spots . Guest had to park a half mile away . Also the room was very small , very overpriced.
1 out of 5
by A verified traveler from Troy

Posted 14 Aug 2024
Overpriced - looks like a roadside motel that I upgraded with close access to a public beach. Poor communication and service by staff for the price range. They have limited parking for guests, part of the parking that looks like private hotel parking is apparently public parking. And the police gives out significant fines for parking in front of the hotel. We got a fine for parking across the hotel at night and was given zero heads up by the staff even though it seems quite necessary. Bad experience, I don’t recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Wonderful place.

Posted 30 Jun 2024 on Hotels
Adorable hotel and walkable to all things Montauk and the beach! The staff was amazing and we had the best trip!
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