Ratings based on 174 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rahway
Posted 10 Nov 2024
We were able to check in early, which was a big plus. Plenty of parking was available. Food at the restaurant was good. Communication was a bit of a challenge, since we spoke English and the staff mostly spoke French but there was a man at the bar/restaurant who spoke English. The elevator is a bit small and the winding road to drive to the hotel was a challenge but the place is beautiful up in the mountains.
by A verified traveler
Posted 11 Oct 2024
Found the property older than expected. Room was dark. Reception staff good. Dining room staff OK but seating for dinner was challenging because wouldnt allow us choice table we wanted in an empty restaurant. Bar staff bit serly.
by A verified traveler from miami
Posted 1 Aug 2024
by A verified traveler from miami
Posted 25 Jul 2024
A great hotel in Crans Montana. Really nice staff. Beautiful Mountain Views. The property has aged but is well taken care of. You can feel the good vibe of a family run business. Would return !
by A verified traveler
Posted 30 Sep 2023
We loved this property. The staff were very friendly and the rooms spacious. We had a very nice meal in the restaurant and breakfast each day was well done.
by A verified traveler from San Diego
Posted 16 Jul 2023
Lovely location but bed are hard and drools get really hot at night. Otherwise staff is amazing and food beverages are great. Pool area is also very inviting. Very cute overall
by A verified traveler
Posted 24 May 2023
I didn’t like the room at all. It is horrible. The heater in the bathroom where you hang the towels was really dirty . I had to clean it myself to be able to put there a cloth that I washed.
The service of the lady at the breakfast was the only highlight. She smiled at me and was nice.
by A verified traveler
Posted 24 Dec 2022
by A verified traveler
Posted 28 May 2022 on Hotels
by A verified traveler
Posted 10 Feb 2022
Clean and spacious room; good breakfast and restaurant; staff very friendly and helpful. Will definitely return for another ski trip there soon.
