Ratings based on 206 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Danbury
Posted 22 Oct 2024
by A verified traveler
Posted 15 Jun 2024
It's just a beautifully situated place. That was enough for us. And the on-site Enoteca restaurant was superb. Oh, and the eclectic design choices are a hoot.
by A verified traveler
Posted 22 May 2024 on Hotels
by A verified traveler
Posted 14 Apr 2024 on Hotels
by A verified traveler from Watton
Posted 17 Mar 2024
Lovely building that looks stunning from the outside.
However when you get inside the bedroom they do not keep in with the same period. It looks like someone has popped to IKEA and purchased a lot of modern furniture.
The breakfast was good. The gym was quite tired, the pool, sauna and hot tub seemed to be ok.
by A verified traveler
Posted 4 Feb 2024 on Hotels
by A verified traveler
Posted 8 Dec 2023 on Hotels
by A verified traveler
Posted 11 Nov 2023
Horrible experience from begining to the end. I know its an old castle,but was not expecting a medieval experience.
The staff barelly speaks any english and does little to help
The rooms where full of bugs, the staff sugestion : turn the lights of so the bugs go to sleep,or we were given a tall broom to do it ourselfs.
During the day the rooms where too hot, the AC wasnt working. Staff says its because its winter already. During the night the rooms were freezing cold, the staff saya they cant do anything.
Breakfast had a couple savory options,if you want salmonella. The eggs sit there from begining to the end of the breakfast service.
Tvs in the suite dont work, the only solution provided was new batteries to the remote.
Tried to speak to management for 3 days straight but somehow he was always on meetings. Still waiting for the promised call back.
by A verified traveler
Posted 11 Nov 2023
Horrible experience from begining to the end. I know its an old castle,but was not expecting a medieval experience.
The staff barelly speaks any english and does little to help
The rooms where full of bugs, the staff sugestion : turn the lights of so the bugs go to sleep,or we were given a tall broom to do it ourselfs.
During the day the rooms where too hot, the AC wasnt working. Staff says its because its winter already. During the night the rooms were freezing cold, the staff saya they cant do anything.
Breakfast had a couple savory options,if you want salmonella. The eggs sit there from begining to the end of the breakfast service.
Tvs in the suite dont work, the only solution provided was new batteries to the remote.
Tried to speak to management for 3 days straight but somehow he was always on meetings. Still waiting for the promised call back.
by A verified traveler
Posted 5 Apr 2023 on Hotels
