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Castello di Velona Resort Thermal SPA & Winery

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

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Photo gallery for Castello di Velona Resort Thermal SPA & Winery

Relax by the serene pool surrounded by a historic building and lantern-style lights.
Property video
Enjoy al fresco dining in a shaded outdoor space with comfortable seating and beautifully set tables.
Explore a historic corridor leading to a charming room with a rustic wooden beam ceiling and a window at the end.
Enjoy breathtaking views of the surrounding mountains from this room, featuring a round table, comfortable seating, and a beautiful vase with fresh flowers.

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Grand Suite, 2 Bedrooms, Valley View (Con 1 o 2 Bagni)

Living area

Grand Suite, 2 Bedrooms, Valley View (Con 1 o 2 Bagni)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 120 sq m
  • Valley view
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bed

View all photos for Junior Suite, Terrace, Valley View (Unesco View)

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, Terrace, Valley View (Unesco View)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 55 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Terrace (UNESCO view)

Living area

Suite Terrace (UNESCO view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 74 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for UNESCO View Velona Suite

1 bedroom, premium bedding, down comforters, minibar

UNESCO View Velona Suite

Highlights

Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 84 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Suite, Private Pool, Terrace

Terrace/patio

Suite, Private Pool, Terrace

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Air conditioning
  • 80 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Junior Suite

1 bedroom, premium bedding, down comforters, minibar

Classic Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Prestige Room

1 bedroom, premium bedding, down comforters, minibar

Prestige Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Località Velona, Castelnuovo dell'Abate, Montalcino, SI, 53024

What's nearby

  • Abbazia di Sant'Antimo - 3 min drive - 2.2 km
  • Museum of Brunello - 9 min drive - 6.1 km
  • Tenuta Greppo Franco Biondi Santi - 13 min drive - 9.6 km
  • Fortress of Montalcino - 15 min drive - 11.0 km
  • Castello Banfi - 38 min drive - 20.3 km

Getting around

  • Buonconvento Station - 37 min drive
  • Florence Airport, Peretola (FLR) - 136 min drive

Restaurants

  • ‪Caffè 60 - ‬12 min drive
  • ‪Ristorante Boccon di Vino - ‬12 min drive
  • ‪Poggio Antico Montalcino - ‬10 min drive
  • ‪Bar Le Terrazze - ‬10 min drive
  • ‪Trattoria Il Pozzo - ‬18 min drive

About this property

Castello di Velona Resort Thermal SPA & Winery

Luxury boutique hotel near Abbazia di Sant'Antimo
Located close to Fortress of Montalcino and Horti Leonini, Castello di Velona Resort Thermal SPA & Winery provides free cooked-to-order breakfast, an attached winery, and a poolside bar. Sip and savor at this hotel, which boasts a vineyard, a tasting room, and winery tours. Treat yourself to Ayurvedic treatments, a sports massage, or aromatherapy at the onsite spa. At the 3 on-site restaurants, enjoy brunch, lunch, dinner, light fare, and Italian cuisine. In addition to a terrace and an art gallery on site, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Bike rentals, hot springs on site, and an area shuttle
  • Express check-out, babysitting (surcharge), and luggage storage
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and bidets
  • 50-inch LCD TVs with premium channels
  • Heating, daily housekeeping, and desks

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Greek, Hungarian, Italian, Portuguese, Romanian, Russian, Spanish, Vietnamese

Similar properties

2 restaurants, lunch, dinner served; Italian cuisine

Castello Banfi - Il Borgo

  • Pool
  • Spa
  • Pet friendly
  • Parking included
10.0 out of 10, Exceptional, 115 reviews
The price is P52,442
P58,358 total
includes taxes & fees
Aug 4 - Aug 5
Castello Banfi - Il Borgo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (EUR 25 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Dolce Vita
  • Il Brunello
  • Settimo Senso

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 4 hot tubs
  • 4 indoor/outdoor hot springs
  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Helicopter/airplane tours
  • Indoor pool
  • Private wine tours
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • Vineyard
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 969 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 10:00 AM - midnight
  • Hot springs water temperature - 95 ºF
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Half Board and Full Board rate plans do not include drinks with meals or menu items priced by weight.

Renovations and closures

The property is closed between November 13 and March 28.

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 80 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
5 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 25 per stay
  • Pet fee: EUR 80 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets are not permitted in common areas of the property.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Hot springs access available from 10:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castello di Velona
Castello di Velona SPA Resort & Winery
Castello di Velona SPA Resort & Winery Montalcino
Castello di Velona SPA Winery
Castello di Velona SPA Winery Montalcino
Castello Di Velona Hotel Montalcino
Castello di Velona SPA Resort Winery Montalcino
Castello di Velona SPA Resort Winery
Castello di Velona Resort Thermal Spa Winery Montalcino
Castello di Velona Resort Thermal Spa Winery
Castello di Velona Thermal Spa Winery Montalcino
Castello Velona Thermal Winer

Frequently asked questions

Does Castello di Velona Resort Thermal SPA & Winery have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Castello di Velona Resort Thermal SPA & Winery pet-friendly?

Yes, Castello di Velona Resort Thermal SPA & Winery allows cats and dogs (limit 5 total). There's a fee of EUR 80 per pet, per night. Service animals are exempt from fees.

How much is parking at Castello di Velona Resort Thermal SPA & Winery?

Self parking is free at this property.

What time is check-in at Castello di Velona Resort Thermal SPA & Winery?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Castello di Velona Resort Thermal SPA & Winery?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Castello di Velona Resort Thermal SPA & Winery located?

Situated in a national park, this luxury hotel is 1.6 mi (2.5 km) from Abbazia di Sant'Antimo and 6.6 mi (10.7 km) from Fortress of Montalcino. Castello Banfi and Horti Leonini are also within 16 mi (25 km).

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Castello di Velona Resort Thermal SPA & Winery Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 324 reviews
Rating 8 - Good. 52 out of 324 reviews
Rating 6 - Okay. 25 out of 324 reviews
Rating 4 - Poor. 18 out of 324 reviews
Rating 2 - Terrible. 10 out of 324 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property Attentive staff Tranquil setting Fresh culinary standards
Stayed 2 nights in Jun 2025

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views
Stayed 1 night in May 2025

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous views and a perfect stay

Wonderful, relaxing stay. The thermal waters and the spa are great! Food is really good as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning location and warm hospitality

Absolutely stunning hotel, the staff were friendly and helpful! We had an amazing stay with a little baby, loved the facilities and the entire experience. Outdoor facilities & UNESCO view of the area is divine
Stayed 2 nights in Nov 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and wonderful staff! Everything was perfect!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the experience very secluded great food. Perfect for maximum relaxation!
Stayed 2 nights in Sep 2024

10/10 Excellent

Idania

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful castle with amazing views and a very professional and friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations. Extraordinary resort.
Stayed 2 nights in Nov 2024

4/10 Poor

Calvon

Disliked: Cleanliness, amenities, property conditions & facilities
First of all the views are to die for. Few issues I had and I’m going to keep it short, bath would not drain, we asked for maintenance to come out but after two attempts nothing was improved. Make sure to make reservations, even with a half board they had issues accommodating us. We found bugs in our room which was report to the staff. Overall we will not be returning. The staff is nice but no accommodation was made for my stay with these issues it was easier for me just to pay my tab and leave.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxury experience in Tuscany. Not crowded and friendly staff. Exceptional views and amazing spa.
Stayed 3 nights in Jun 2024

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Tuscany stay

The hotel is beautiful.5 stars. The service is 3 stars. Bad experience with events planning.
Stayed 2 nights in Jul 2024

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is beautiful.5 stars. The service is 3 stars. Bad experience with events planning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at CDV. Such a special place in Tuscany. The hotel has made many improvements since our last stay, and has nothing but 5 star amenities, the friendliest staff, and the incredible castle hotel with views of the Tuscan countryside. This is world class luxury. The spa is in a league of its own, the restaurant and chefs are making top quality cuisine. I can not wait to come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable. Relive a piece of history.

Amazing place and location. Breathtaking views, beautiful outdoor and indoor pools with thermal water, luxurious spa. Wonderful restaurant with the best Tuscan specialties, second to none wine list. Beautiful room with own private garden, entire property and gardens impeccably maintained, peaceful surroundings typical of the Tuscany hills. The best wineries of the famous Brunello all within a 15-minute drive, Siena, San Gimignano and other historic places reachable in an hour or less. A truly unforgettable experience.
Stayed 1 night in Oct 2023

8/10 Good

Marilag

Liked: Cleanliness, staff & service, amenities
Love the castle, it is lovely. The thermal spa is nice, the spa is good. The food is excellent. The only thing that was not pleasant was the air conditioner was not working. We opened the door to the terrace which is beautiful but there were mosquitos and ants in the bed that I was not able to sleep well for two nights.
Stayed 2 nights in Sep 2022

6/10 Okay

John

Liked: Cleanliness, room comfort
The property is lovely, but the live music with dinner was ill suited to the atmosphere and the patrons were few on the ground. The low headcount makes an interesting selection of items for dinner difficult for the kitchen. Indeed the buffet breakfast was not available every day, again--it seems to me--due to the number of patrons at the hotels during my stay.
Stayed 4 nights in Aug 2023

6/10 Okay

Haley

Liked: Cleanliness, staff & service, amenities
Honeymoon trip. I liked it more than my husband but we look for different things. He was very disappointed with the bedrooms. Not much space. It felt like we were sleeping in the same room as the bathroom. But the view from the bedroom was spectacular. The pools were absolutely gorgeous. The spa doesn’t open until noon. And the sauna was never hot. We would have liked to go earlier. One thing to note: if you book on Expedia the spa (saunas, steam room, salt bath) is not included when otherwise it is. The staff told us it was included and then at checkout they tried to charge us $50/each per day we used it. So just fyi- it is not free. The food at the restaurant is great for breakfast but not worthy the money for dinner. You will pay $160 for a steak that feeds 3 people (no option for less) and it will be the most mediocre steak of your life. It will be unforgettable since you’ll regret the choice! Better off eating dinner in Montalcino.

2/10 Terrible

ram

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My review starts with hesitation,but it's important for potential guests. Despite its beautiful appearance, this resort disappoints. It's labeled as 5 stars, but falls far short, lacking in both quality and service.Staff struggle with English, rooms are outdated and unclean,with moldy carpets and worn-out towels.Basic amenities like coffee and water are not provided.Comparing it to other 5star properties in Tuscany, it's a huge letdown.Even the dining experience was subpar,with overcooked pasta and poorly prepared duck. Watching their failed attempt to cook the duck was like witnessing a culinary disaster movie.Our waiter, in a misguided attempt to be friendly, veered into awkward oversharing territory. And to add insult to injury, Marcelo charged us an arm and a leg for a couple of drinks. My gripe wasn't just about the hefty bill, but the blatant lack of respect.It felt like they were trying to milk us dry with those jaw-dropping charges. Skipping ahead to the next day, we decided to brave breakfast in the dining area.Sadly, the only thing worth swallowing was the coffee.That evening, we ventured into Montalcino for dinner—I just couldn't stomach another night of Italy's most lackluster cuisine. Fast forward to check-out:I learned my lesson dealing with their greedy, incompetent management.When I requested a copy of the bill before paying, they had the audacity to tack on an extra €800 charge, leaving the concierge clueless.I paid 2000E for 2 nights and coulnt wait to leave
Stayed 2 nights in Apr 2024

6/10 Okay

Andreas

Liked: Staff & service
Das Hotel ist leider nicht zu empfehlen. Die Umgebung, das äussere Erscheinungsbild als auch das Personal sind gut. Allerdings haben sie mafiöse Preise. Wir hatten eine Suite mit 2 Schlafzimmern für 900 CHF. Das Zimmer ist deutlich in die Jahre gekommen und wirkt wenig modern. Die Badezimmer waren alt und sehr klein, die Betten durchgelegen. Der Spa ist ein Thermalbad, allerdings funktioniert die Hälfte nicht, Licht viel aus, Experience-Duschen funktionierten nicht, und das ganze wirkt ziemlich lieblos und nicht besonders gepflegt. Der Hammer war jedoch das Restaurant. 40 € für eine einfache Pasta, das Filletsteak war garniert mit kalten Kartoffeln, verwelktem Salat und ein Paar Tomaten, das Ganze wurde als Gemüse verkauft. Der Wein (Brunello aus der Region) startete bei 120 € die Flasche, Wein aus der eigenen Produktion bei 200 € die Flasche. Hinzu kommen stolze 10% Service-Charge auf die Gesamt-Rechnung, dem Kellner schien das Ganze sehr unangenehm zu sein, der meinte die 10% seien für die "property". Das Ganze die Krönung aufgesetzt hat jedoch das Wasser für das Zimmer, man wollte mir dies mit 8€ die Flasche verrechnen, das Ganze auf der Restaurant-Rechnung, mit zusätzlich 10 % Service-Charge. Das Hotel ist der Nepp und man verscheissert hier die Kunden. Nicht zu empfehlen und bitte meiden. Solche Methoden zerstören das Bild vieler guter Hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Ysatis

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecável!

Experiência incrível! O hotel é lindo, as instalações são confortáveis e de muito bom gosto, a paisagem é maravilhosa, ótimo café da manhã e serviço impecável! Todos os funcionários são extremamente simpáticos, eficientes e atenciosos.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique property We really enjoyed our stay there. Our only complaint is we didn't stay long enough. Next time!
Stayed 1 night in Jan 2025

8/10 Good

Dashamir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

DALVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VELONA, uma experiencia inesquecível

Estadia incrível, tudo maravilhoso desde a chegada, e fomos recebidos pelo Dr Bruno, GERENTE GERAL, uma pessoa extremamente Educada e Gentil. Todos os funcionários do Hotel extremamente Solícitos e educados, eu super recomendo esse maravilhoso hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

LUIS OSCAR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vazamento horrível no quarto, extremamente caro, atendimento ruim.
Stayed 1 night in Nov 2024