Ratings based on 261 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by Team premiere classe, Hotel Management
Dear guest,Thank you for taking time to give your opinion about your stay in our hotel. We are sorry that it was so bad for you, but as we have no details we can't answer specifically to the problem(s)?Cordially
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Posted 11 Jun 2024 on Hotels
by A verified traveler
Do not bother with breakfast
Posted 31 Mar 2024 on HotelsRoom good but breakfast very poor
Comment from Hotel Management
15 Apr 2024 by L'équipe du Première Classe de Beaune , Hotel Management
Cher WJ,Nous vous remercions d'avoir pris le temps de laisser un commentaire sur votre récent séjour dans notre hôtel. Même si nous aurions préféré que votre expérience soit plus agréable, vos retours et impressions sont très importants pour nous. La satisfaction du client est notre priorité. En ce qui concerne le petit déjeuner nous proposons des options sucrées essentielles pour que chacun de nos clients commence la journée en préservant votre budget (6.5 par personne, à volonté). Si vous souhaitez plus de choix, le buffet petit déjeuner de l'hôtel Campanile représente une excellente alternative (13.90 par personne, avec des options salées et chaudes) Merci encore pour votre retour, Nous serions ravis de vous accueillir à nouveau pour un prochain séjour. Cordialement
by A verified traveler
Posted 12 Mar 2024
The property was good, the room was small but adequate, comfortable and clean.
The check-in process was a pain, the reception desk was closed, the check-in machine tried to charge us again, eventually we saw the hand written sign advising us to go to the Campanile to check in, once there the process was fairly smooth although the receptionist tried to charge us again.
On the day of our departure, the cleaners banged our door at 10am and 11am for cleaning despite the check out time being noon, this was irritating especially when they opened the door with the code, why does the hotel not know who is there, if my key has been handed in or if its after noon, clean otherwise do not.
Comment from Hotel Management
14 Mar 2024 by L'équipe du Première Classe de Beaune , Hotel Management
Dear Sharon,Thank you for taking the time to leave a review about your recent stay at our hotel. Although we would have preferred your experience to be more pleasant, your feedback and impressions are very important to us. Customer satisfaction is our priority. Indeed, the reception of Premiere Classe is open from 6:30 a.m. to 11 a.m. and in the evening from 16:30 to 21:30. As for the departure time, the check-out is at 11 am. if you would like to have a late check-out please don't hesitate to conatct reception for the availability. We thank you again for taking time to leave us your feedbakc. We would be delighted to welcome you again, Kind regards,
by A verified traveler
No frills but very convenient and good value.
Posted 10 Feb 2024 on HotelsPerfect for a stopover on route to the alps.
No frills, hot shower and comfortable bed.
Ok breakfast especially as it’s free.
Restaurant in the hotel next door was quite nice.
Comment from Hotel Management
6 Mar 2024 by L'équipe du Première Classe de Beaune , Hotel Management
Dear Peter,Thank you for taking time to leave us your review on your recent stay with our hotel. We are delighted to read that you have enjoyed our facilities. Thank you for highlighting our other hotel Campanile de Beaune that is located at the same parking. It has a restaurant open 7 days a week for lunch and dinner. Thank you again for your feedback. We will be delighted to welcome you again in the nearest future. Kind Regards,
by A verified traveler
Great stop off on Autoroute in Beaune
Posted 29 Jan 2024 on HotelsConvenient stop off the main autoroute, restaurants a short drive. Quiet, comfortable clean and warm.
Comment from Hotel Management
6 Mar 2024 by L'équipe du Première Classe de Beaune , Hotel Management
Dear Jared,Thank you for taking time to leave us your review. We are thrilled to read that you have enjoyed our geolocation in the quiet place, right next to the highway A6 exit 24.1 and only at 3 km from the city center. We have as well the restaurant Campanile de Beaune that is open 7 days a week for lunch and dinner. Thank you again for your feedback and we will be delighted to welcome you again in the nearest future. Kind Regards,
by A verified traveler
Posted 6 Jan 2024 on Hotels
Excellent stopover on the way to the Alps.
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
14 Mar 2024 by L'équipe du Première Classe de Beaune , Hotel Management
Chère Jesse,Merci d'avoir pris le temps d'avoir laisser un commentaire pour votre séjour. Nous sommes enchantés que l'ensemble de prestations proposés par notre établissement vous ai plu. Nous serons ravis de vous accueillir pour un séjour futur. Cordialement,
by A verified traveler
Posted 29 Aug 2023 on Hotels
