Ratings based on 281 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Staff were really helpful and friendly. Hotel was really cheap and room was small, but very clean and so easy to reach from motorway for a quick stop over. Breakfast was simple but dining area was spotless and baguette really fresh.
by A verified traveler
Nice room when we found it.
Posted 5 Oct 2024 on HotelsWhen we found the property we had to go to the hotel next door to checkin.
Again 3 floors and 9 sets of stairs to get to the room. Food in the next hotel was good
Comment from Hotel Management
6 Oct 2024 by L'équipe du Première Classe de Beaune , Hotel Management
Dear guests,Thank you for taking time to give your opinion about your stay in our hotel. We are sorry about the arrival at the campanile's reception, this is normally written on your confirmation but we understand that's not really nice. We hope to welcome you soon
by A verified traveler
Handy stopover
Posted 28 Sep 2024 on HotelsFine for a stopover
Comment from Hotel Management
6 Oct 2024 by Team premiere classe, Hotel Management
Dear Sir, Thank you for taking time to give your opinion regarding your stay in our hotel. We are glad to read that it was nice for a stop-over and we hope to welcome you soon.
by A verified traveler
Posted 13 Sep 2024 on Hotels
Comment from Hotel Management
6 Oct 2024 by L'équipe du Première Classe de Beaune , Hotel Management
Monsieur,Merci d'avoir pris le temps de commenter votre séjour dans notre établissement. Nous sommes ravis de constater que celui-ci ait été à la hauteur de vos attentes et espérons vous accueillir de nouveau prochainement.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by Team premiere classe, Hotel Management
Dear Sir,Thank you for taking time to give your opinion about your stay in our hotel. We are sorry that it was not as nice as expected.
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by Team premiere classe, Hotel Management
Dear guest,Thank you for taking time to give your opinion about your stay in our hotel. We are sorry that it was so bad for you, but as we have no details we can't answer specifically to the problem(s)?Cordially
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Posted 11 Jun 2024 on Hotels
by A verified traveler
Do not bother with breakfast
Posted 31 Mar 2024 on HotelsRoom good but breakfast very poor
Comment from Hotel Management
15 Apr 2024 by L'équipe du Première Classe de Beaune , Hotel Management
Cher WJ,Nous vous remercions d'avoir pris le temps de laisser un commentaire sur votre récent séjour dans notre hôtel. Même si nous aurions préféré que votre expérience soit plus agréable, vos retours et impressions sont très importants pour nous. La satisfaction du client est notre priorité. En ce qui concerne le petit déjeuner nous proposons des options sucrées essentielles pour que chacun de nos clients commence la journée en préservant votre budget (6.5 par personne, à volonté). Si vous souhaitez plus de choix, le buffet petit déjeuner de l'hôtel Campanile représente une excellente alternative (13.90 par personne, avec des options salées et chaudes) Merci encore pour votre retour, Nous serions ravis de vous accueillir à nouveau pour un prochain séjour. Cordialement
by A verified traveler
Posted 12 Mar 2024
The property was good, the room was small but adequate, comfortable and clean.
The check-in process was a pain, the reception desk was closed, the check-in machine tried to charge us again, eventually we saw the hand written sign advising us to go to the Campanile to check in, once there the process was fairly smooth although the receptionist tried to charge us again.
On the day of our departure, the cleaners banged our door at 10am and 11am for cleaning despite the check out time being noon, this was irritating especially when they opened the door with the code, why does the hotel not know who is there, if my key has been handed in or if its after noon, clean otherwise do not.
Comment from Hotel Management
14 Mar 2024 by L'équipe du Première Classe de Beaune , Hotel Management
Dear Sharon,Thank you for taking the time to leave a review about your recent stay at our hotel. Although we would have preferred your experience to be more pleasant, your feedback and impressions are very important to us. Customer satisfaction is our priority. Indeed, the reception of Premiere Classe is open from 6:30 a.m. to 11 a.m. and in the evening from 16:30 to 21:30. As for the departure time, the check-out is at 11 am. if you would like to have a late check-out please don't hesitate to conatct reception for the availability. We thank you again for taking time to leave us your feedbakc. We would be delighted to welcome you again, Kind regards,
