Ratings based on 46 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Leena, Hotel Management
Paula, Thank you for your feedback! We're delighted to hear you had a fantastic time. We look forward to welcoming you back soon!
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Leena, Hotel Management
Catherine, Thank you for your feedback! We're delighted to hear you had a fantastic time. We look forward to welcoming you back soon!
by A verified traveler
Posted 18 Aug 2024
Bathroom was covered in black mold and shower curtain. Requested to be moved but not accommodated. Cleaners arrived and did not see any results. Disappointed and individuals who are immune very unhealthy condo.
Comment from Hotel Management
18 Aug 2024 by Leena, Hotel Management
David, Thank you for your feedback. We’re very sorry to hear about the issues you encountered with mold and cleanliness. This is certainly not up to our standards. We will address these concerns with our team to ensure such problems are resolved promptly. Your health and comfort are our top priorities, and we appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better experience.
by A verified traveler
Great stay
Posted 4 Aug 2024 on HotelsEverything was perfect condo, pool and near Tremblant village.
Comment from Hotel Management
5 Aug 2024 by Leena, Hotel Management
Ricardo, Thank you for your feedback! We're thrilled everything was perfect, including the condo, pool, and proximity to Tremblant Village. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 Jun 2024 on Hotels
Un condo style nord mais manque un peu de modernisation … pas d’air climatisé, vieux divan, fourmis un peu partout dans le condo et vieille télé…
Comment from Hotel Management
10 Jun 2024 by Leena, Hotel Management
Veronique, Merci pour votre retour. Nous sommes heureux que vous ayez apprécié le style nordique du condo, mais nous prenons note de vos commentaires concernant le manque de modernisation. Nous nous excusons pour l'absence de climatisation, le vieux divan, les fourmis et la vieille télé. Nous allons travailler sur ces points pour améliorer le confort de nos invités. Merci de nous avoir fait part de vos préoccupations.
by A verified traveler
Posted 17 Mar 2024
Not enough toilet paper
Comment from Hotel Management
18 Mar 2024 by Leena, Hotel Management
William, Thank you for your feedback We supply only a starter amount of consumable products. We are sorry if this fell short of your expectations. We hope we have the opportunity to host you again.
by A verified traveler
Posted 20 Feb 2024
We have been here a couple of times now and will be back again. Really nice place. Only thing that would be nice is if Les Manoirs had a hot tub that could be used in the winter.
Comment from Hotel Management
22 Feb 2024 by Leena, Hotel Management
John, Thank you for your loyalty and feedback. We're delighted to hear you've enjoyed your stays with us and plan to return. We'll consider your suggestion about the hot tub for winter. Looking forward to welcoming you back!
by A verified traveler
Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by Lena, Hotel Management
Thanks for this perfect score of five stars, Teun! We're glad you were impressed with your stay. Visit again soon!
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
26 Jan 2024 by RVMT, Hotel Management
Thank you for taking a minute to rate your stay with us Neil. We are glad to know you had a 10/10 visit!
by A verified traveler
Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by RVMT, Hotel Management
Yuelin, it is our goal to provide 10/10 service and accommodations, so we are sorry that we did not meet your expectations or our! We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!
