Ratings based on 49 Verified Reviews
4.4 Room cleanliness
4.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Leena, Hotel Management
Michael, I’m sorry your experience didn’t meet your expectations. If you could provide more details about the issues you encountered, we’d like to address them
by A verified traveler
Posted 20 Aug 2024
Quiet in the mountain
Checking in and getting into the property is a challenge
Comment from Hotel Management
21 Aug 2024 by Leena, Hotel Management
Terence, Thank you for your feedback. We're glad you enjoyed the peaceful mountain setting. We understand that checking in and accessing the property can be challenging, and we appreciate your patience. We’re working on improving the process to make it smoother for future guests.We hope to have the opportunity to host you again.
by A verified traveler
Posted 16 Aug 2024
The property was a nice area with great views! The family and I were very happy with everything! The pool was close by for the kids. We loved it so much we are planning on coming back next year. The area we stayed at was quiet and peaceful. Can’t wait for next year!
Comment from Hotel Management
27 Aug 2024 by Leena, Hotel Management
Tanya, Thank you for your excellent review! We're thrilled to hear that you and your family enjoyed the beautiful views, the convenient pool, and the peaceful surroundings. It's fantastic to know you loved your stay so much that you plan to return next year.We look forward to welcoming you back and making your next visit just as memorable. If there's anything specific you'd like to arrange for your next stay, feel free to let us know. See you next year!
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Leena, Hotel Management
Jennifer, Thank you for your feedback! We're thrilled to hear you had a fantastic time. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Leena, Hotel Management
Brent, Thank you for your feedback! We're thrilled to hear you had a fantastic time. We look forward to welcoming you back soon!
by A verified traveler
Posted 6 Jun 2024
To start off, we had a wonderful time here, the view was amazing, the kitchen well equipped and the apartment was clean. And overall our experience was great. But there were some things that need to be addressed. It is listed as having air conditioning but it did not work, I had it set at the lowest setting and the room never got cooler then 26 celsius. There was no welcome book with information about the place so we never had wifi. When checking in the person at the desk just handed me the keys with no information about anything, there was a front gate that had a keypad so I figured there was a code you had to enter but actually you had to manually put a key in to open it. A heads up at the front desk would of been nice. Also we are family with kids so we had a fair bit of luggage. You take an elevator from to parking garage up to your room so it would be nice if they had some luggage carts instead of making multiple trips. Again we had a great time and would come back, but these things should be addressed and a sorry or travel credit would of been appreciated at check out.
Comment from Hotel Management
10 Jun 2024 by Leena, Hotel Management
Emily, Thank you for your feedback. We're glad you had a wonderful time and enjoyed the view, kitchen, and cleanliness. We apologize for the issues with the air conditioning, lack of information, and absence of luggage carts. We'll address these concerns to improve our guests' experience. We appreciate your suggestions and hope to make your next stay even better.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
30 May 2024 by Tremblant Platinum, Hotel Management
Thank you for your review Joshua! We are delighted to learn you enjoyed your overall stay and hope to have the opportunity to welcome you back soon!
by A verified traveler
Posted 29 Oct 2023
Great view, and nice place, but the only drawback was the unit was right above the garage door for the building. Noisy in the morning and evening.
Comment from Hotel Management
30 Oct 2023 by TREMBLANT PLATINUM , Hotel Management
Thank you for taking the time in sharing your review of your recent stay with us during your time spent in Mont-Tremblant. We appreciate your insight to your stay and hope to welcome you back again in the future! As one of North Armerica's leading property management companies, we offer a variety of accommodations and would love to welcome the opportunity in working with you more personally in the future to ensure that your next stay meets more of your needs!
by A verified traveler
Posted 27 Sep 2023
We went to hike and the location is perfectly situated, close to many outstanding trails. Great food and shopping options as well. Easy 10min walk to the gondolas and main village area.
Comment from Hotel Management
27 Sep 2023 by Trembant Platinum, Hotel Management
Thank you Roy! And what a great time of year to hike the many great trails nearby! We hope to see you back!
by A verified traveler
Posted 10 Sep 2023
Better instructions or closer pick of keys to access condo would be more convenient.
Televisions in condo cohld be upgraded ro smart tvs so guests could access netflix or youtube.
Leave pool open accorsing to weather conditions. Closed to early and was still warm in early September when we visited. We had to pay to use another pool facilities.
Condo was clean, everything else was great!
Comment from Hotel Management
11 Sep 2023 by Tremblant Platinum, Hotel Management
Thank you for taking a moment in sharing your review of your most recent stay. Please know we always aim to be as transparent as possible with respect to our listings and do indicate all elements that are to be available during our guests stay. We unfortunately do not have control over the amenities, and their operations. It can get quite cold fast in the evening, and to ensure that there isn't any damage that can occur a winterizing process is achieved to ensure the most prolonged use can be had for everyone next season! We would love to work with you personally to work with you in finding our more what makes a travel experience more ideal for your expectations Tiffany!
