Ratings based on 119 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2023 on Hotels
by A verified traveler
Posted 12 Sep 2022 on Hotels
by A verified traveler
DO NOT STAY HERE
Posted 17 Jan 2020 on Hotels1) It is not adults only - there were young children and babies in the pool and bar every day of my stay. Hotels.com is refusing to remove the adults only claim from its website.
2) It is right next to a local car park which the locals use for parties, all night, with drums. The hotel staff refused to do anything about this.
3) The daily cleaning of the room consists of them removing towels but not replacing them- I repeatedly had to ask reception for towels to shower with!
4) If somehow you manage to get a beach towel from the bar, hang onto it, they say you can have a new one everyday, but most days they didn't have any available, and one day they gave me one that was already used and wet!
5) Despite numerous conversations with reception regarding the children, the cleanliness and the noise levels from the bar and car park, the only response I was given was a stroppy 'we will look into it'
There are so many hotels in Mauritius, do not ruin your trip by choosing this one.
Comment from Hotel Management
24 Mar 2020 by Mystik Team, Hotel Management
Dear Joanne, We thank you for sharing your comments and we are sorry that our property does not meet your expectations. Kind regards,
by A verified traveler
Posted 30 Sep 2019
The location by the seaside, reception staff very polite !
Comment from Hotel Management
24 Oct 2019 by Mystik Team, Hotel Management
Dear Client, Thank you for your review of our hotel! We hope to see you again very soon. Mystikly Yours,
by A verified traveler from Romania
Posted 10 Sep 2019
I really liked that it was really close to the beach, the cosy lounge and terrace.
I really did not like the loud music in the evening it's like the hotel had a club at the second floor.
It is really convenient that it was close to the bus stop.
The area in which the hotel is situated (Mont Choisy very close to trou aux beaches) is very nice.
The wireless connection is very poor most of the time it is not working.
Comment from Hotel Management
20 Sep 2019 by Mystik Team, Hotel Management
Dear Lucian, Thank you for sharing your feedback. We are glad to learn that you have enjoyed our property and stay among us. We have carefully taken note of your constructive comments and we will work on the improvements. We look forward to welcoming you soon. Mystikly Yours
by A verified traveler
Always a good experience
Posted 26 Aug 2019 on HotelsThe wifi in the room was not good this time. I do not usually have this problem there
Comment from Hotel Management
26 Aug 2019 by Mystik Team, Hotel Management
Dear Mandy,
Thank you for sharing your feedback on Expedia. We are glad to learn that you have enjoyed your stay among us. We have carefully taken note of your comments concerning the WIFI and we will work on the improvements. We look forward to welcoming you soon.
Mystikly Yours,
by A verified traveler
Comfortable stay, needs some maintenance
Posted 19 Jul 2019 on HotelsThe stay at Mystik was very comfortable and convenient. The location is beautiful and right on the beach. The view from the restaurant and bar is amazing.
Some negatives:
I stayed on ground floor and unfortunately people could be heard moving and talking quite loudly in the corridor very early in the mornings, also the sliding doors in the room got stuck quite often and need maintenance.
Comment from Hotel Management
29 Jul 2019 by Mystik Life Style , Hotel Management
Dear guest,
Thank you so much for your lovely review.
We are pleased that you enjoy your stay among us, and that you could admire the beutiful views.
However, we are sorry for the inconvenience that you encountered. Rest assure that we will do the necessaries.
Greetings from Mauritius.
by A verified traveler from UK
Posted 8 Jul 2019
Nice hotel. On the beach. Very good bar upstairs. Lovely to see the sunset. Although it doesn't have its own proper beach the is a very nice public one just next to it.
Didn't like that wifi was not working in the rooms at all. Only in lounge and restaurant.
Comment from Hotel Management
16 Jul 2019 by Mystik Life Style Team, Hotel Management
Dear guest,
Thank you so much for your lovely review.
We are pleased that you enjoy your stay among us, and that you could admire wonderful sunsets along with our delightful cocktails.
We are sorry for the inconvenience that you encounter with the wifi, be sure that we will do our best to find a solution to fix it.
Our warm greetings from Mauritius.
by A verified traveler
Posted 28 Feb 2019
Comment from Hotel Management
5 Apr 2019 by Sales and Marketing Agent , Hotel Management
Thank you for sharing your recent holiday experience. We would love to welcome you back.
With warm regards,
Mystikly Yours
Mystik Life Style Team
by A verified traveler
Posted 20 Feb 2019
Beautiful views and lovely beach. A spacious and comfortable standard room with private balcony overlooking tropical plants.
Comment from Hotel Management
25 Feb 2019 by Communication Team, Hotel Management
Dear Valued Guest,
Thank you for your lovely review.
We hope to welcome you back.
Best regards,
The Management
