Ratings based on 275 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
it was quiet and convenient
by A verified traveler
Posted 5 Nov 2024
the Central location, made it easy to conduct business in Monroeville. The diverse restaurants and proximity to stores was important. The staff was both polite and accommodating as well as friendly. For one guest, it was a first trip to Alabama. They were impressed, and the Mockingbird stay added to that sentiment.
Comment from Hotel Management
8 Nov 2024 by Judy, Hotel Management
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
2 Oct 2024 by JUDY, Hotel Management
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
by A verified traveler
Posted 28 Sep 2024
The bed was very comfortable.
Comment from Hotel Management
2 Oct 2024 by JUDY, Hotel Management
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
by A verified traveler
Posted 28 Sep 2024
Come here due to the hurricane helene, staff was very friendly.
Comment from Hotel Management
2 Oct 2024 by Judy, Hotel Management
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
by A verified traveler
Posted 28 Sep 2024
staff was friendly, breakfast 😋 was yummy. very pet friendly, they provided poop bags for puppies for #2. walking area was small but was clean. The rooms where very clean and didnt smell like dogs. kids enjoyed the pool.
Comment from Hotel Management
2 Oct 2024 by JUDY, Hotel Management
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
by A verified traveler
Posted 27 Sep 2024
Escaped Tallahassee for Hurricane Helene with myself, boyfriend, 3 babies & our dog. We brought lots of toys, a grill and an extra tv. Super spacious. The kids basically had their own living room. Got a Walmart order delivery to grill. Literally the only thing I can think to complain about was the size of the towels. They were small. Enjoyed our stay. We had fun & made memories. Thank you 🙏
Comment from Hotel Management
2 Oct 2024 by Judy, Hotel Management
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
by A verified traveler
Posted 6 Sep 2024
Highly recommend
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
5 Sep 2024 by JUDY, Hotel Management
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Horrible
Posted 25 Aug 2024 on HotelsFrom the time we entered the young lady wasn't pleasant. After receiving our key entered room bed was sagging badly,, next entred bathroom towels was brown,. I took towels downstairs to young lady and ahe said they not dirt. I said towels are brown. She finally gave me two more towels dust was everywhere, furniture was very old and beat up. Only thing was good fridge it was excellent
Comment from Hotel Management
5 Sep 2024 by JUDY, Hotel Management
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.
