Ratings based on 658 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 19 Nov 2024
Only problem was that shampoo and body wash containers were empty
2 out of 5
by A verified traveler

Posted 18 Nov 2024
Stayed 4 nights. No one ever came to empty trash or pickup towels. I had to go to check in to get toilet tissue, fresh towels and trash bags.
3 out of 5
by A verified traveler

Posted 18 Nov 2024
Had to turn off refrigerator because it was too loud to allow sleep. The place is noisy. The bed is comfortable but the pillows are tiny.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
4 out of 5
by A verified traveler

Posted 5 Nov 2024
Bed was way too soft! Bathroom fan needs to be replaced…made a huge noise that we couldn’t use it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
4 out of 5
by A verified traveler

Posted 4 Nov 2024
The room stayed musty for the whole stay no matter how low I put the air. The fridge didn’t work, and there were stains and caked on items in it.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Our first room had wet carpet in it as if somebody poured water over it around the beds. There were no leaks in the ceiling so we had no idea where it came from. The staff was very apologetic & moved us to a different room right away which had dry carpet. The only other problem I had was when I tried to load pages on my laptop it wouldn't load anything. I was connected to their WiFi so I don't know what the problem was with that unless it was a Firewall in my computer preventing it. Otherwise our stay was good. Room was clean & beds were comfy.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
1 out of 5
by A verified traveler

Posted 1 Nov 2024
The first room smelled like someone had smoked a packed of cigarettes the entire pack. The second room I got moved to at my request wasn’t clean and the air didn’t work. The bistro didn’t really have most of the food available that was on the menu. The lil store was out of most of it snacks. Like the price of the hotel doesn’t even match what you experience. Also it looks nothing like the pictures the rooms need to be updated