Ratings based on 8 Verified Reviews
3.4 Room cleanliness
3.1 Service & staff
3.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 6 Aug 2024
A GEM in Palermo!!!! Safe gated parking… Wonderful menu at the restaurant on site and the staff could not have been more helpful. In fact, we met the owner who was welcoming and extremely gracious. Compared to the hotels in Palermo Center, this is truly the best option outside of the center. WE WILL RETURN.
Comment from Hotel Management
9 Sep 2024 by emanuele, Hotel Management
thanks
by A verified traveler
Nice hotel. No proper shower though.
Posted 1 Jul 2023 on HotelsNice hotel with good public spaces. Strangely the bathroom had a bath, but no shower over the bath, so the only way to shower was to hold the shower head in 1 hand! This meant floor got very wet as there was no curtain and one of us slipped over on the floor as a result.
Hotel was deserted and bar had no choice of beer.
Comment from Hotel Management
28 Jul 2023 by Ricevimento, Hotel Management
dear customer thank you for your review our hotel has rooms with shower and rooms with bathtub sorry about your accident next time just report to the reception to get a free room change or select it directly on booking, about the bitre we have both beer Dutch and Italian on plug filtered and unfiltered. I'm sorry but we don't serve bottled beer in our facility
by A verified traveler
Comodo e rifinito
Posted 16 Oct 2023 on HotelsAlbergo molto grande pulito e curato negli arredi e negli spazi comuni. La camera un po’ meno
Curata
Posizione comodaDaRaggiungere a dieci minuti dal centro di Palermo e. Cinque minuti da Monreale
by A verified traveler
Nice!
Posted 12 Aug 2023 on HotelsFantastiskt utsikt! Dani va riktigt bra!
by A verified traveler
Don't book
Posted 27 Jul 2023 on HotelsBooked a week - left after 1 day. Really poor condition. 1st pool really dirty. 2nd pool and area under construction. No meny in the RESTAURANT - showed us the chefs handwritten note from the kitchen without prices and no drinks. No pool bar open, spa closed, paddle court out of order. More or less empty for guest. Tables falling apart at breakfast restaurant. A waiter that wrote sorry via Google translate that she never tried to serve breakfast before and therefore didn't know what to do.
Rooms really outdated.
Hotels.com were nice and helped us with a new hotel next morning. Really happy for their help.
Comment from Hotel Management
28 Jul 2023 by Ricevimento , Hotel Management
we are very sorry to read your comment 1) the dirty pool is derived from the fact that in those days in Sicily we had days of 47 degrees with fires all over Sicily it is the healing that made the pool dirty, which we put back into operation after only 12 h regarding the breakfasts we are sorry that you had this inconvenience it was enough to speak with our meter he would have had all possible explanations, the new air with the new swimming pools and a separate area at the hotel so I do not understand your concern having a swimming pool with solarium of /8 x 12 meters and an 18-seat hydromassage jacuzzi available. with a solarium of 1000 square meters
by A verified traveler
A eviter !!!!
Posted 3 May 2023 on HotelsSejour lamentable
Comment from Hotel Management
28 May 2023 by megamindIS, Hotel Management
Chers clients, nous sommes désolés que vous n'ayez pas apprécié votre séjour. Il serait utile de savoir ce qui n'allait pas afin que nous puissions nous améliorer.Nous sommes disponibles pour vous faire changer d'avis la prochaine fois.
by A verified traveler
Posted 30 Apr 2023
Outdated room with minimal decoration / equipment (e.g. no TV, no guide on the hôtel or city). The hotel is big but there was almost no customers. Not a good atmosphere. They pretend being a 5-star hotel but honestly, it just deserves 3. Only positive point: the fish prepared at the restaurant was very good.
Comment from Hotel Management
28 May 2023 by megamindIS, Hotel Management
Dear Sir thank you for your kind feedback. We are not in full season, that's why you didn't find a lot of guests but in the quiet we are focused on . We're glad you appreciate the food and our restaurant.We look forward to the pleasure of welcoming you again in our house and may be change your mind.best regards
