Ratings based on 984 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Stay was great. Wish it was closer to public transport though. Rideshare was also expensive from this motel to the train station.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
For this price, the conditions are better than expected. The room is very quiet and warm in cold weather. The location is okay near the highway. The price is very competitive.
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Xuerong,We are pleased to hear that you found the room to be quiet and warm during your stay, and that you appreciated our competitive pricing. We strive to provide a comfortable experience for all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Good staff.
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Premnath,We appreciate your positive feedback about our staff. Your kind words motivate us to continue providing excellent service for all our guests. Thank you for choosing to stay with us.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello George,We're thrilled to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another fantastic experience.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Haris,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
2 out of 5
by A verified traveler

Posted 2 Nov 2024
The room was musty and smelled very peculiar. Television was old and didnt have a clear screen.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello David, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We will share your comments with our team for their review. If you have any further concerns, please do not hesitate to reach out to our management team directly.
3 out of 5
by A verified traveler

Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Josnel,We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us to discuss any concerns you may have had during your stay. We value your input and would like the opportunity to address them for you.
4 out of 5
by A verified traveler

Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Rahul, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
by A verified traveler

Posted 28 Oct 2024
I go to this hotel once a year to attend a local conference and it always meets the need. It's conveniently located near good shopping and the room is clean and quiet...and the person at the desk was friendly and efficient.
Comment from Hotel Management
29 Oct 2024 by im, Hotel Management
Hello Roger, We're delighted to hear you had a perfect stay with us! Please don't hesitate to visit us again soon for another exceptional experience.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Profesional
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Darw,We appreciate you taking the time to share your feedback with us. Your comments are valuable as we strive to continue providing exceptional service. If you have any further comments or suggestions, please don't hesitate to reach out to our management team. Thank you for choosing our hotel.