Ratings based on 626 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
No not water for shower. Turned faucet on for several minutes and lukewarm at best. No internet service. What hotel skips that?
Comment from Hotel Management
22 Sep 2024 by Alex- General manager, Hotel Management
we would like to apologize for the hot water taking some time, this is an older building and it can take a while to warm up. we do in fact offer wi-fi, the code to access it was written on the back of all card sleeves that we give to guests and go over the code at check in
by A verified traveler from scottsdale
Posted 19 Sep 2024
No frills hotel. Room was clean but close to major road 99W with noise from cars passing. Not too many late at night but picks up in the morning. Reasonably priced though if you want to be in Monmouth. I will stay here again next time I'm in town versus Dallas, Independence, or Salem.
Comment from Hotel Management
22 Sep 2024 by Alex- General manager, Hotel Management
thank you for your kind review. our staff do their absolute best to make sure people have a good experience and want to come back. we would love to have you back anytime
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 16 Sep 2024
Perfect for our needs.
by A verified traveler
Posted 15 Sep 2024
They need to fix the exhaust fan in the bathroom way to noisy.
by A verified traveler
Posted 15 Sep 2024
Staff was very nice. Helped me to connect to WiFi
by A verified traveler
Posted 12 Sep 2024
I stay here every time I visit family in the area. I’ve always had a very positive experience. The beds are really very comfortable (which is really my #1 concern) and the rooms are always neat and clean.
by A verified traveler
Posted 5 Sep 2024
Towels were not clean stains on every towel. Comforter was stained up. I’m
Comment from Hotel Management
6 Sep 2024 by Alex- General manager, Hotel Management
we deeply apologize that this was your experience. we would love to have you back to give you a better experience
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Alex- General manager, Hotel Management
thank you for your review. we would love to have you back anytime
