Ratings based on 1,966 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Excellent location
by A verified traveler
Posted 2 Dec 2024
Hotel services are excellent and bi plus are all the eateries at the Moko Mall it is connected to. Mongkok is vibrant and very convenient.
Comment from Hotel Management
3 Dec 2024 by e-Business Executive , Hotel Management
Dear Irene Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are delighted that you were enjoyed the excellent service and that you were pleased with the locationWe look forward to welcoming you back to Royal Plaza Hotel very soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 2 Dec 2024
We have good experience on this hotel. Its connecting with MOKO shopping mall. And there is MTR station inside MOKO shopping mall. Good service, easy checkin, room with big space. They allow us to store some of our luggage at their storage while we went go to china. And pick them up when come back from china and stay again at royal plaza hotel.
Comment from Hotel Management
3 Dec 2024 by e-Business Executive, Hotel Management
Dear Debby,Thank you very much for your wonderful review of your time at Royal Plaza Hotel. We really appreciate hearing guests’ feedback and are thrilled you enjoyed your stay with us. We hope you will be back at Royal Plaza Hotel in Hong Kong in the not so distant future.Yours sincerelyWilliam ChanGeneral Manager
by A verified traveler
Posted 29 Nov 2024
Close to train station and restaurants, nice gestures re: free drinks , lounge area for socializing, complementary personal care products
Comment from Hotel Management
3 Dec 2024 by e-Business Executive , Hotel Management
Dear yammieThank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are delighted that you were pleased with the location. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
3 Dec 2024 by e-Business Executive , Hotel Management
Dear WINCY Thank you for choosing Royal Plaza Hotel. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by e-Business Executive , Hotel Management
Dear GLORIA Thank you for choosing Royal Plaza Hotel. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by e-Business Executive , Hotel Management
Dear Huey Ping Thank you for choosing Royal Plaza Hotel. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 28 Nov 2024
Despite checkin was abit chaotic and the self-serve check-in machine is very sensitive, the hotel was very modern and clean. Many restaurants and shops in the area.
Comment from Hotel Management
29 Nov 2024 by e-Business Executive , Hotel Management
Dear AlbinaThank you for your compliments and feedback. We are delighted to know you have enjoyed your stay with us at Royal Plaza Hotel. Also, we will take your comments into consideration to improve the check-in procedure. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 28 Nov 2024
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Comment from Hotel Management
29 Nov 2024 by e-Business Executive , Hotel Management
Dear winktle Thank you for choosing Royal Plaza Hotel. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Warm regardsWilliam ChanGeneral Manager
by A verified traveler
Posted 27 Nov 2024
Super convenient as its above MoKo shopping mall and train station. Walkable to a lot of places and transport.
Comment from Hotel Management
28 Nov 2024 by e-Business Executive , Hotel Management
Dear Melissa Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Warm regardsWilliam ChanGeneral Manager
