Ratings based on 29 Verified Reviews
3.3 Room cleanliness
3.1 Service & staff
2.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hialeah
Posted 23 Oct 2024
I didn’t like the hotel or it’s surroundings
Comment from Hotel Management
18 Nov 2024 by Sales Office, Hotel Management
Dear Jose,first of all, thank you for being our guest.We are sorry to hear that we have not met your expectations in some way. We are a Hotel directly on the sea and its best season is certainly the summer, in which some of our services (sea view swimming pool and poolside dining for example), and the location are at their best.A warm greetingInternational resort
by A verified traveler
Posted 11 Aug 2024 on Hotels
by A verified traveler
Posted 19 Jul 2024
This is meant to be a 3 stars hotel.. Staff is fairly rude and it looks like they couldn't care less about you, except perhaps the pool lifeguard. Pool itself is said to be free but they will charge you 12 euros per day. Rooms are small and poorly furnished. A/C was not working and I spent a night roasting whilst mosquitoes were having a decent dinner. I checked out the day after and I will never ever return.
Comment from Hotel Management
22 Jul 2024 by Sales Office, Hotel Management
Dear Customer,we regret having welcomed during the period in which our Hotel experienced an electricity blackout due to a problem with the electricity supplier in the Mondragone City and part of the province of Caserta. His discomfort did not depend on the hotel. On the Expedia portal it is clearly written that the pool service is subject to charges and is not included in the room rate. We understand that you enjoyed the swimming pool without paying the supplement during your stay at the hotel. All rooms are equipped with an electric device against mosquitoes but as there was no electricity it could not work. Our staff took care of all guests during the blackout and we are sorry that you did not enjoy special attention. For this we apologize.GreetingsInternational Resorts
by A verified traveler
Posted 9 Jun 2024
All the staff are super friendly and help full. The Hotel was fantastic!! The beach was amazing!! Everyone went out of their way to help us find things to do around Naples. We were there for over a week and do not have anything negative to say. We will be returning in the Fall and will be staying here again.
Comment from Hotel Management
10 Jun 2024 by Giovanna, Hotel Management
Grazie Paolo, vi aspettiamo presto.
by A verified traveler
Langt i fra er 3 stjerners hotell.
Posted 6 Aug 2024 on HotelsResepsjonen hilser aldri på deg, virker som dem bare bryr seg om seg selv. Når vi ankom skulle dem ha oss til å betale hele oppholdet når vi allerede hadde betalt det på forhånd. I tillegg til dette må man betale for solseng på hotell ved bassengområde, noe jeg aldri har opplevd før og det kostet 12 euro per person per dag, noe som ikke er billig om man er der en lenger periode. Vi hadde også bestilt dobbeltseng, men fikk to enkelt senger som sto inntil hverandre, og de sklidde fra hverandre hele tiden. Badet er forferdelig, og vi hadde en gigantisk gresshoppe på badet som har krypet gjennom rørene. Maur var det også på rommet. Flekker på håndklærne og kjedelig utvalg på frokost. Eneste fine med hotellet var restauranten hvor alle de som jobber var hyggelig og god mat, men de i resepsjonen tar deg ikke godt i mot. Dette er langt i fra et 3 stjerners hotell.
by A verified traveler
Surpris
Posted 3 Aug 2024 on HotelsHotel en mauvais état.
La grande réception tape à l’œil cache le coté délabré des chambres.
Accueil très froid et sans effort
Pour accéder à la piscine il faut payer 15€ par jour et par personne et avoir un bonnet de bain !
Seul intérêt : la plage est juste à coté
by A verified traveler
Posted 25 Jul 2024 on Hotels
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
22 Jul 2024 by Sales Office, Hotel Management
Thank you Loris
by A verified traveler
Posted 31 Mar 2024
Très bruyant car il y avait un mariage et aucune communication sur ce sujet !
Chambre très simple
by A verified traveler
Posted 6 Jan 2024
